Search results for "Showroom"
showing 4 items of 4 documents
El uso del teléfono inteligente en los procesos de compra en el contexto omnicanal: comercio móvil y showrooming
2022
En el contexto del comercio electrónico, el teléfono inteligente o smartphone abre un nuevo canal, el canal móvil, y transforma los procesos de compra, avanzando hacia la omnicanalidad. El smartphone contribuye a la convergencia de los canales online y offline al generar sinergias en la interacción con el minorista a través de múltiples canales y puntos de contacto. El uso del smartphone se relaciona con el auge del showrooming, es decir, buscar información offline y comprar online. El objetivo general de esta Tesis Doctoral es estudiar el papel del smartphone en la reconfiguración de los procesos de compra en el contexto omnicanal, abordando su uso como dispositivo de compra y de informaci…
Who are the Showroomers? Socio-Demographic Factors Behind the Showrooming Behavior on Mobile Devices
2022
This quantitative study focuses on socio-demographic variables and their associations with different forms of showrooming behavior. The purpose of this study is to find which consumer groups based on age, gender, and income level are demographically the most probable showroomers, and how much each of these variables explain showrooming. The data used is a structured online survey from 1,028 Finnish omnichannel consumers aged between 18 and 75 years. We compare the means of demographic groups’ shares on different aspects of showrooming, and then use partial least squares structural equation modeling with confirmatory factor analysis to see how much each of the variables explain showrooming. …
Understanding Mobile Showrooming Based on a Technology Acceptance and Use Model
2021
Showrooming is an increasingly popular behaviour in the omnichannel era. The purpose of this paper is to understand the consumer intention to showroom through a technology acceptance and use model based on UTAUT2 that includes value consciousness and purchase involvement as drivers of showrooming intention and mobile dependency as a moderator. Data collected via a survey answered by 659 showroomers were analysed using Partial Least Squares (PLS). Results show that value consciousness, purchase involvement, hedonic motivation and social influence explain mobile showrooming intention and mobile dependency moderates the impact of value consciousness on mobile showrooming intention. Our results…
The Effects of General and Mobile Online Shopping Skilfulness and Multichannel Self-Efficacy on Consumer Showrooming Behaviour
2022
Although showrooming behaviour is a characteristic aspect of modern omnichannel retailing, our understanding of its antecedents remains limited. In this study, we aim to address this gap in prior research by examining how showrooming behaviour is affected by three different kinds of perceived consumer capabilities: general online shopping skilfulness, mobile online shopping skilfulness, and multichannel self-efficacy. The examination is done by utilising data from 1,024 Finnish consumers, which was collected with an online survey in 2021 and is analysed with structural equation modelling (SEM). In summary, we find mobile online shopping skilfulness to have a strong positive effect on showro…