Search results for "Transportation"
showing 10 items of 860 documents
Vertical integration and exclusivities in maritime freight transport
2011
A key recent theme in maritime freight transport is the involvement of shipping lines in terminal management. Such investments are costly but allow liners to provide better service. Most of these new terminals are dedicated terminals but some are non-exclusive and let rivals access them for a fee. In this paper, we show that a shipping line that builds its own terminal finds it strategically profitable (i) to continue routing part of its cargo through the open port facilities, and (ii) to keep its terminal non-exclusive. In this way, the liner investor pushes part of the rival's freight from the open to the new terminal. Besides, under non-exclusivities, the shipping lines offer a wider var…
Techno-economical inspection of high-speed Internet connection for trains
2008
Some attractive service scenarios for Railways' Intelligent Transport Systems (RITS) in three different user segments, that is, passengers, freight companies and train operator's in-house customers, are presented. The case study covers the analysis of customer needs and techno-economic evaluations. The analysis indicates that Flash-OFDM technology provides promising pre-stage solution for the train connections in Finland. Also, the WiMAX-based high-speed Internet access for passengers may be profitable in the most heavily operated railway leg in Finland. The sensitivity analysis shows that the most crucial parameters for the case are `User Share', `Average Revenue per User' and `WiMAX Cell …
Vehicle scheduling for rental-with-driver services
2021
Abstract In this paper, we introduce a new vehicle scheduling problem (VSP) with driver consistency faced by rental-with-driver companies. A weekly time-horizon is considered and a set of potential customers, each one associated with a list of required tasks, is assumed. The company can choose to accept or reject a customer, but if accepted, all required tasks must be performed by the same driver. A profit is associated with each customer. The goal is to maximize the company’s total profit, by respecting a list of daily and the weekly drivers’ workload limitations imposed by drivers’ contracts. We propose a mathematical formulation of the problem and design an exact solution method based on…
Taste heterogeneity and latent preferences in the choice behaviour of freight transport operators
2013
In this paper we show that individual attitudes of road carriers and their latent preferences toward specific freight service attributes do play a role in determining their mode choices. Specifically, we contribute to the empirical literature on freight agents' mode choice by exploring the role of the "perceived importance" of the most relevant service dimensions in determining the attractiveness of two alternatives to "all-road" transport: logistics terminals and road-sea intermodal services. This is carried out through a revealed/stated preference experiment and a mixture of logit framework. Our results support the hypothesis that operators' attitudes towards time, punctuality and risk of…
Handling stakeholder uncertain judgments in strategic transport service analyses
2013
Abstract The quality level of services has to be constantly controlled, especially under conditions of competition increasing and limited resources. However, considering that service performance analyses are based on stakeholders' judgments, they can be characterized by possible uncertainties related to incompleteness for partial ignorance, imprecision for subjectivity and even vagueness. Therefore, under these conditions, unreliable results can be obtained by widely used service analysis methodologies. In the present paper, a methodology based on a recent extension of the SERVQUAL model, and that uses in combined manner the fuzzy set theory and the analytic hierarchy process method is prop…
Fuzzy ServPerf model combined with ELECTRE III to comparatively evaluate service quality of international airports in Sicily
2015
In this paper a new approach was proposed so as to comparatively evaluate the quality of service alternatives. In particular, a fuzzy extension of the ServPerf service conceptual model was considered to estimate quality scores of fundamental service criteria, whereas the non-compensative multi-criteria decision-making ELECTRE III method was employed to point out the quality ranking of service alternatives on the basis of which the comparative service quality analysis was performed. In order to show the effectiveness of the proposed approach, an empirical study concerning service quality evaluation of the three international airports in Sicily (Italy) was conducted with detailed proposals fo…
Effects of dissatisfaction in tourist services: The role of anger and regret
2011
Abstract Dissatisfied customers due to a service failure probably will switch the provider, will complain and/or will spread negative word-of-mouth. However, to what extent some specific emotions triggered by dissatisfaction can mediate between the latter and the previous mentioned behaviours? A sample of 359 users of restaurants and 308 users of hotel services has shown that, whereas anger has a significant influence on the three behaviours under study, regret only affects switching and negative word-of-mouth. Furthermore, slight differences between hotels and restaurants have been found because, in the case of restaurants, anger is not an antecedent of switching whereas regret has an inve…
Transportation Services as Specific Logistics Projects for Oversized Cargo in Poland
2016
Market observation demonstrates that the transportation-freight forwarding-logistics sector carries out diverse projects based on clients’ orders. The majority of those orders are unique and project related. Recently, the project approach to logistics has gained significance. Logistics project management is a relatively new area of knowledge about logistics and supply chains. The paper presents the essence and characteristics of transportation services as a specific logistics project. The authors characterize the transportation-freight forwarding-logistics sector, with particular focus on the sector of oversized cargo transportation. The demand for such services depends on the industry, ene…
A simplified method for the indirect evaluation of the “embodied pollution” of natural stones (marble) working chain to be applied for achieving the …
2022
The constant push toward higher energy and environmental quality buildings makes the acquisition of excellence marks for products and materials, of which the building envelope is constituted, increasingly urgent. The recent European (EU) Commission Decision 2021/476 is applicable to marble used in construction. It sets out criteria that companies producing marble have to accomplish to obtain the EU Ecolabel brand. Unfortunately, some criteria such as, for example, those that refer to the application of the Environmental Management System, ISO 14001 and EMAS certifications, or those that concern the ISO 14067 as well as the Product Environment Footprint procedure, are difficult to apply for …
Forecasting noise levels by means of neural networks for assessing urban traffic policies
2005
Within the assessment of the sustainability of plans and actions concerning the built environment, the transportation sector plays an increasing role, due to its importance in the economic and social life of countries. As that, the analysis of the sustainability concerning the transportation sector is now often embodied into the so called Strategic Environmental Analyses (SEA), that should provide local administrators with easy criteria for ranking the environmental suitability of designing policies, and that would seem to encounter the needed features for a correct evaluation of the urban masterplan. The urban noise forecast is very useful for local administrations, which have presently to…