Search results for "User-Centered Design"

User-Centered Development of Video Telephony for Servicing Mainly Older Users: Review and Evaluation of an Approach Applied for 10 Years

2006

A research and development (R&D) approach has been applied to video telephony (VT) in northern Finland since 1994 by broad consortia. The focus has been on the considerable involvement of ergonomics within the engineering and implementation of VT. This multidisciplinary participatory ergonomic R&D approach (PERDA) is described briefly, in general and through two cases. The user-centeredness should be discernible in this sociotechnical systemic entity. A consortium—comprising mainly manufacturers, individual and organizational users of technological products, and R&D organizations—serves as a natural context for product development. VT has been considered to have much potential for enhancing…