Search results for "arvo"
showing 10 items of 2138 documents
Palkkatyöstä yrittäjäksi : sosiaali- ja terveysalalla toimivien yrittäjien ajattelutavan muutoksista
2013
How to criticize without ever becoming a critic
2019
The chapter elucidates the disposition of the critical IR scholar by exploring the resonances between the political subject and the figure of the critic. While the critical disposition is often contrasted with proper politics as overly negative and devoid of constructive effects, I argue that political praxis and critical activity share a similar modus operandi in overcoming exclusions, overturning hierarchies and abolishing restrictions in a given world. The political subject is not a poet, artist or ‘world-maker’, but a pitiless critic of the worlds s/he finds itself in. Critical IR is therefore a political intervention into the world of the IR discipline that does not seek to consolidate…
Info screens as instruments for value co-creation : case: vehicle inspection industry
2016
Tämän tutkielman tavoitteena on tutkia miten arvo on yhteisluotu autokatsastusasemilla infotaulujen, uusin käyttöönotettu teknologia markkinoinnissa ja palvelun tuottamisessa tapauksen yrityksellä, kautta positiivisen palvelukokemuksen tuottamiseksi. Tutkimus on tulkitseva tapaustutkimus, jonka tiedonkeruu on suoritettu haastattelujen kautta ja analyysissä on käytetty temaattista näkökulmaa, jotta data on pystytty muuttamaan mielekkääksi graafiseksi esitykseksi. Tutkielman tapausyritys on yksityinen katsastusalan toimija, joka tarjoaa katsastuksien lisäksi ajoneuvorekisteröintejä ja kuljettajantutkintoja, muun muassa. Yritys toimii Suomen lisäksi Pohjois-Euroopassa. Tutkielman viitekehyksek…
Influence of Offline Activities and Customer Value Creation on Online Travel Community Continuance Usage Intention
2019
The purpose of this study is to empirically test a model that examines the roles of offline activities and customer value creation on tourists’ continuance use of online travel communities (OTCs). Hypotheses were tested through a sample of 251 respondents on Amazon Mechanical Turk (MTurk). SmartPLS structural equation modelling was used to test the structural model. Results indicated that offline activities significantly influence hedonic and social values, while this support was not found with functional value. Similarly, while offline activities positively influence continuance usage intention, no positive relationship was established between offline activities and recommendation intentio…
Asiakas palvelun asiantuntijana – Ajankohtaisia tutkimuksia asiakkaan roolista palveluiden tuotannossa (Dunkel, W. & Kleemann, F. (2013) Customers at…
2014
Kirja-arvostelu: Dunkel, W. & Kleemann, F. (2013) Customers at Work. New Perspectives on Interactive Service Work. Basingstoke/New York: Palgrave Macmillan. 257s. nonPeerReviewed
Environmental values and customer-perceived value in industrial supplier relationships
2017
This study addresses a gap in the research on supply channel management by integrating environmental values and value creation in the context of buyer-supplier relationships. This study has two objectives: (i) to explore the environmental values structure of industrial customers, and (ii) to test the effect of environmental values on overall value perceptions. The effect of customer's environmental values on the supplier's environmental image and customer-perceived value is tested with structural equation modeling using the PLS method. The empirical analysis is based on a global sample of industrial companies that have a high impact on the environment (n = 121). Key findings of this study a…
From digitalization to cybernization : Delivering value with cybernized services
2019
This reflection note, based on the lead author’s keynote presentation at the Information Systems Research Seminar in Scandinavia/Scandinavian Conference on Information Systems 2019, makes an argument for the need to study the transformation from digital services to cybernized services offered by service providers to their customers. We first discuss the digitalization of services. Then, we argue that the emergence of cyber-physical systems enables a new kind of services that apply; e.g.; the internet of things, analytics of sensor-based big data, and artificial intelligence for value creation. In other words, the cybernization of services. We illustrate two particular approaches for underst…
Finnish dairy farmers’ perceptions of justice in the transition to carbon-neutral farming
2022
Highlights • Finnish dairy farmers' perceptions of issues with carbon neutrality were examined. • Concerns include farming profitability, farmer blaming, and use of peatlands. • Public policy guidance is needed for carbon-neutral, sustainable agriculture. Environmental and political debate concerning the role of agriculture in sustainability has long been on the agenda. However, owing to climate change, an analysis of the transition to a low-carbon society must also be considered from the perspective of justice. Dairy farming, in particular, faces pressure in this context, when contemplating changing consumer behaviors and reduction in the carbon footprint of dairy products. Accordingly, ma…
Tietämätön opettaja demokratiakasvatuksessa
2021
Tämä artikkeli tutkii ranskalaisajattelija Jacques Rancièren älyjen tasa-arvon käsitettä sekä tasa-arvon periaatetta demokratiakasvatuksessa. Artikkelin kollaboratiivinen empiirinen aineisto koostuu 19 opettajaopiskelijan sekä heidän opettajanaan toimineen kirjoittajan autoetnografisista teksteistä yhden lukuvuoden mittaisen kurssin ajalta. Kirjoittajan kokoama ja kertoma moniääninen autoetnografinen tarina tuo esiin erilaisia näkökulmia opettajuuteen ja opettajaksi kasvamiseen, joita peilataan Rancièren ajatteluun. Artikkeli valottaa Rancièren filosofian antia demokratiakasvatukselle ja konkretisoi Rancièren käsitteitä. Lisäksi artikkeli jäsentää älyjen tasa-arvoa autoetnografisen tutkimus…