Search results for "cultural communication"
showing 10 items of 126 documents
The level of context dependence of engagement markers in Peninsular Spanish and US business websites
2019
This paper examines the impact of Spaniards’ and North-Americans’ level of context dependence (Hall, 1976) on the engagement markers (Hyland & Tse, 2004) used on the presentation page of 100 business websites from the toy sector (50 from Spain and 50 from the US). Following an observational and a quantitative analysis, the findings reveal remarkable statistical differences in the interactional discourse of this digital genre, which may be a valuable source of information for export companies to introduce their products abroad by means of their business websites. In addition, we believe that the business website can be used in the teaching and learning of Spanish and English for professional…
Intercultural communication experiences of foreign students with a focus on their perspectives of national, cultural and ethnic identity : case of ex…
2011
The aim of the study is to learn about intercultural communication experiences of foreign Exchange and Master degree students in Jyväskylä, Finland with a particular attention to the perspective of national, cultural and ethnic identity concepts. The study is qualitative in nature. The goal in creating the interview themes was to cover a variety of topics to allow the informants to speculate on different situations related to intercultural communication experiences in Jyväskylä, their country of origin and their national, cultural and ethnic identity. To reach the diverse perspectives on the subject individuals of different cultural origin were interviewed. The interview group involved Exch…
Constructing intercultural competence in Italian social service and healthcare organizations : pedagogical design, effectiveness research, and altern…
2013
Striving for mutual understanding : native English speakers' views on speech modifications in intercultural encounters
2016
”Foreigner talk” -nimistä ilmiötä on aikaisemmin tutkittu melko laajaltikin eri näkökulmien kautta. Suurin osa tutkimuksesta on tehty 1980-luvulla, jonka jälkeen termin käyttö näyttää hiljalleen vähentyneen. ”Foreigner talk” tarkoittaa muokattua kieltä, jonka tarkoitus on tehdä puheesta ymmärrettävämpää henkilölle, jonka kompetenssi kohdekielessä ei ole toisen puhujan kanssa syystä tai toisesta samalla tasolla: kyseessä voivat olla esimerkiksi kieltä äidinkielenään puhuva henkilö ja kieltä vieraana kielenä puhuva henkilö. Aivan viime aikoina ilmiö näyttää nouseen taas suosioon tutkimuskohteena etenkin osana työympäristöä, jossa kansainväliset kohtaamiset ovat monelle arkipäivää. Siitä huoli…
Maldivian Tourist Resorts and their Environmental Impact
1993
In the past two decades, the Maldivians have built up a flourishing tourist industry. Tourist resorts have been established on hitherto uninhabited small islands and by 1990 the number of tourists has increased to nearly 200 000. The Maldivian tourist resorts represent a special type of tropical beach resorts catering only to the tourists’ needs for accommodation, board, leisure and recreation. They are distinctly separate from the islands inhabited by the Maldivians and intercultural communication does not take place. These resorts are in effect ‘tourist enclaves’. Holiday facilities in the resorts are clearly geared to the coastal environment - the beach, lagoon and reef. The impact of to…
Global connectedness in higher education : student voices on the value of cross-cultural learning dialogue
2015
The study explores how sense of global connectedness can be enhanced by creating opportunities for cross-cultural dialogue in higher education. Thematic analysis of randomly selected 15 learning journals, students’ reflections on their learning during an international seminar was used to identify students’ significant learning experiences. The results emphasise the added value of diversity (geographical, disciplinary, cultural and social) among students, faculty and invited presenters for creating meaningful learning. Furthermore, they suggest that designing an integrated approach of contents, contexts and activities for critical engagement in global dialogue and knowledge generation in hig…
Spirituality and Sustainability of Interreligious/Interdenominational Dialogue in Theological Study Programs
2019
Abstract This article is part of broader research on “The Interrelationship of Theology and Praxis in the Context of Sustainable Intercultural and Interreligious Dialogue”1 in which we explore two essential concepts: sustainability and interreligious dialogue. We have narrowed this broader topic to study how facilitation of students’ spirituality in theology study programmes develops an environment for sustainability of interdenominational/interreligious dialogue. We provide a theoretical glimpse into research from theology, pedagogy, and spirituality. Our future research process will be based on our findings. One of the current challenges is globalization, which coincides with diversificat…
Performing Identities and Constructing Meaning in Interpersonal Encounters
2011
This paper presents a communicational semiopragmatics approach to the question of identity in interpersonal and intercultural communication. The model which we have developed (Boutaud, 2005, Frame, 2008) seeks to relate macro-level and micro-level approaches to communication (both in terms of culture and of identity), in order to take into account both the prefigured and the emergent aspects of meaning construction in an interpersonal encounter. The concept of identity is treated from a symbolic interactionist point of view, and more precisely within the theoretical framework of identity theory (Stryker, 1980, Stryker & Burke, 2000, Burke et al., 2003, Burke, 2004), applied to multiple iden…
Intercultural customer service encounters : a behavioral study of satisfactory and unsatisfactory service outcomes
2012
Ulkomaalaistaustaisten asukkaiden ja turistien määrä Suomessa on kasvanut huomattavasti viime vuosien aikana. Yritysten resurssien ohjaaminen tämän alati kasvavan ja ostovoimaisen asiakaskunnan tarpeiden huomioimiseen voisi edistää asiakaspalvelualan yritysten liiketoimintaa. Tällä hetkellä on kuitenkin epäselvää miten hyvin ulkomaalaisten asiakkaiden erityistarpeet on huomioitu suomalaisessa asiakaspalvelussa. Tutkimuksen tavoitteena oli tutkia asiakastyytyväisyyttä kulttuurienvälisissä asiakaspalvelutilanteissa Suomessa. Kvalitatiivinen tutkimus suoritettiin puoli-strukturoitujen teemahaastatteluiden avulla ja haastateltaviksi valittiin joukko ulkomaalaisia vaihto- ja tutkinto-opiskelijoi…
A competent participant in the new media landscape: Promoting an interdisciplinary perspective
2016
Dynamic changes in media technology, society, media consumption and the economy affect the media landscape as well as the role and status of media users who are no longer passive receivers, but active media participants, and thus need to develop appropriate competence areas. We argue that using an interdisciplinary perspective within communication and journalism studies is necessary to address the scope of challenges that new media users are facing. Hence, we propose a palette of competence areas to be achieved, which would include intercultural communication, interpersonal communication and a basic knowledge of ethics, visual literacy, and source criticism abilities. While we understand th…