Search results for "edge"
showing 10 items of 3866 documents
Enabling a culture for IT services; the role of the IT infrastructure library
2016
Building on process management and service climate theories, this paper investigates the pertinent issues of whether firms that implement ITIL best practices for IT service management will also experience growth in their process management activities and IT service climate. First, ITIL practices imply that processes in the IT department should be managed on a daily basis; without process management, ITIL will fail beyond its initial implementation. Second, two of the main reasons for adopting ITIL are to become a service-oriented organisation and to deliver IT services that meet business needs. Thus, we hypothesise that as the implementation status of ITIL increases, process management and …
Human capital evaluation in knowledge-based organizations based on big data analytics
2020
Abstract Starting from a Human Capital Analysis Model, this work introduces an original methodology for evaluating the performance of employees. The proposed architecture, particularly well suited to the special needs of knowledge-based organizations, is articulated into a framework able to manage cases where data is missing and an adaptive scoring algorithm takes into account seniority, performance, and performance evolution trends, allowing employee evaluation over longer periods. We developed a flexible software tool that gathers data from organizations in an automatic way – through adapted connectors – and generates abundant results on the measurement and distribution of employees’ perf…
Facilitating Collaboration
2017
This article explores the potential synergy between computer-supported collaborative learning (CSCL) and collaboration engineering (CE). Both areas pursue the goal of understanding how to manage interactions in collaborative groups to achieve shared understanding, reduce process losses, and improve performance. By analyzing the research in the two areas, the authors identify several topics where exchange of research findings would be of mutual benefit. For example, research on CE can inform collaboration script research on reducing learners' cognitive load, providing sufficient guidance on the use of tools, and specifying the instructor role during the collaborative learning process. Simila…
Uncertainties and Risks in the Implementation of an E-Learning Information Systems Project in a Higher-Learning Environment: Viewpoints from Estonia
2005
This paper investigates the sorts of risks and uncertainties inherent in implementing an e-learning information systems project in Estonia. The study uses a variation of the Delphi study in eliciting the risk factors or items from experienced top management professionals within the organisation. The main objective of the study is to identify the uncertainties or risks in the implementation of the systems, using the viewpoint of Estonia, which is an emerging economy. The findings of the work indicate that wrong development strategy, staff volatility, change in top management and lack of funding are amongst the top risk factors in implementing e-learning in Estonia. On the other hand, risks …
The Common Good Balance Sheet, an Adequate Tool to Capture Non-Financials?
2019
In relation to organizational performance measurement, there is a growing concern about the creation of value for people, society and the environment. The traditional corporate reporting does not adequately satisfy the information needs of stakeholders for assessing an organization&rsquo
The compendium of self-enactable techniques to change and self-manage motivation and behaviour v.1.0.
2019
Behaviour change techniques describe the content of behaviour change interventions, but do not adequately account for the actions that people must themselves undertake to successfully change or self-manage motivation or behaviour. This paper describes the development of a compendium of self-enactable techniques, combining behaviour- and motivation-regulation techniques across six existing classifications of behaviour change techniques and three scoping reviews. The compendium includes 123 techniques, each of which is labelled, defined and presented with instructive examples to facilitate self-enactment. Qualitative feedback was gathered from intervention developers and the general public to…
Population targeted requirements acquisition
2018
ABSTRACTWe use social science theories, design science research methodology, and our experience in five development projects to design principles for selecting or adapting requirements acquisition (RA) techniques for use with populations of customers and users. The information systems (IS) literature has not systematically focused on the adaption of RA techniques to particular populations. We developed a nascent design theory for RA to target specific populations to define functional requirements for new IS. Five reference theories – personal construct theory, theory of disability, diffusion of innovations, social actor theory, and media richness and information synchronicity theory – suppo…
Identifying opportunities for AI applications in healthcare — Renewing the national healthcare and social services
2018
A vast variety of artificial intelligence techniques have been deployed to specific healthcare problems during the last thirty years with varying levels of success while there is a shortage of systematic matching of AI capabilities with the breadth of application opportunities. In this paper, we describe the process of identifying opportunities for deploying artificial intelligence to healthcare and social services on regional and national levels in Finland. The project involved a large number of stakeholders from a variety of backgrounds ranging from governmental agencies to entrepreneurs. The process described includes idea generation of an application or solution and its elaboration in w…
Virtual Enterprise Simulation Game as an Environment for Collaborative Creativity and Learning
2021
AbstractWhen employees become accustomed to everyday working habits it can prevent them from generating creative ideas. This familiarity takes the forms of mainly collaborating with familiar colleagues, playing roles that develop over years, and solving encountered problems with proven strategies. This chapter considers how a virtual enterprise simulation game (RealGame) can potentially foster digital creativity and collaborative learning. The game simulates a situation where team members take responsibility for managing a virtual manufacturing company and its supply chain. Theoretically, we consider RealGame a facilitating environment for people to collaborate by offering a safe environmen…
Information Infrastructures and the Challenge of the Installed Base
2017
In this chapter we present the theoretical perspective of information infrastructures, which is used to analyze the empirical cases in the book. In this perspective, information technology is seen as intimately intertwined with organizational structures, procedures and work practices, and as an underlying, supporting and often invisible infrastructure. Information infrastructures are not only local, but shared among distributed actors which can have multiple and different needs and interests. Understanding the complexities and mechanisms involved in the evolution of information infrastructures is at the core of this perspective which challenges traditional management approaches. Instead of …