Search results for "edge"
showing 10 items of 3866 documents
ERP System Implementation in Make-to-Order SMEs: An Exploratory Case Study
2011
The purpose of this paper is to investigate the issue of Enterprise Resource Planning (ERP) system implementation in the context of Make-To-Order (MTO) Small and Medium-size Enterprises (SMEs). No prior study has investigated the whole ERP implementation process in MTO SMEs. Because of the special requirements of both the SME and the MTO context, ERP implementations under these conditions are challenging. We investigate how these organizational characteristics influence the implementation of an ERP system. This study is part of a larger research project to investigate ERP implementation issue in SMEs. We present the empirical findings from an exploratory case study of an ERP implementation …
Decoding the dynamics of value cocreation in consumer tribes. An Agency Theory approach
2017
In the last decade, marketing studies have tried to define methodologies, models, and tools to support organizations in developing pathways “oriented to” and “based on” the value cocreation. To shed light on these dynamics, using the interpretative lens offered by Agency Theory, this study investigates the sociocultural and cognitive/figurative roots of the process of emergence of consumer tribes in which and by which value cocreation takes place. This paper offers a possible advancement in knowledge useful to define approaches, models, and instruments able to better explain and manage the dynamics of value cocreation.
Diffusion Models in Analysing Emerging Technology-based Services
2005
In this article we discuss the problems of utilizing innovation diffusion (or, adoption) models in developing scenarios for mobile commerce services in three European countries: Finland, Germany, and Greece. We are not to test the various diffusion models as such, but rather to utilise the fundamental ideas of the models in determining the prerequisites for, the status of, and the pace of diffusion of mobile services in these different market areas. The estimates would serve as a starting point and as a validity check for scenario development. The early experience at the research design phase show that the ‘mainstream’ diffusion approach is vulnerable to three factors specific to the adopti…
Participative management and its influence on organizational change
2012
PurposeThis paper aims to deal with the influence of a participatory management style along a change process, specifically in seeking to analyze the effect of participative management style on resistance to change and its effects on change performance.Design/methodology/approachAfter a revision of previous literature, an empirical research is presented to test the existence and signs of the relationships between participation and organizational change. To measure the main concepts, the authors have used scales and other measures already published and through a correlation analysis gain some insight into the relationships among variables.FindingsData suggest that participative management mig…
Mobile Customer Relationship Management: a communication perspective
2007
Although communication has been investigated within relationship-oriented contexts, studies concerning communication within Customer Relationship Management (CRM) are scarce, especially when customer relationships are managed with the aid of the mobile medium. The purpose of this study is to increase general understanding of communication within the mobile context, in which the communicating parties are connected through the mobile medium. The authors present a model of the communication process within the mobile context based on a case study. The main results of the study indicate that the communication process within the mobile context differs significantly from the process through tradit…
Physical environment as a source for innovation: investigating the attributes of innovative space
2013
Purpose – The purpose of this paper is to investigate how physical spaces intersect with innovation and innovativeness, and what the most relevant attributes of physical space are for innovation. Design/methodology/approach – The paper reflects the changing nature of innovation, from technological advancements to services and meaning changes, and argues that the development of innovative spaces similarly embodies a diverse set of values such as collaboration, openness, and sustainability. Using a literature review, interviews, and benchmarking data, the paper examines the relationship between physical environment and innovation. Findings – The findings from both the literature review and t…
Pre-determinants of Implementing IT Benefits Management in Norwegian Municipalities: Cultivate the Context
2008
The concept of benefits management addresses explicated practices to realize benefits from information technology investments. However, a minority of organizations have implemented those. We explored which pre-determinants affect the implementation of benefits management practices by conducting a Delphi process in the Norwegian municipality sector. The experts represented governmental organs, general management, and municipal service managers. They identified 59 pre-determinants of potential importance. However, the experts reached no significant consensus on the relative importance of the pre-determinants. Instead, we suggest that the identified pre-determinants should be holistically and …
Constructing Interdependencies with Collaborative Information Technology
2000
Interdependence construction is the gradual formation of mutual relationships between people. In this study, the area is narrowed to interdependencies at work, in long term projects or groups. Viewing interdependence relationships dynamically, as social practices, it is possible to appreciate the complex and situated nature of this formation. The main goal of the study is to develop a theoretical account of the dynamics of the intertwined processes of interdependence construction and collaborative technology appropriation and use. The main dimensions of this account are: (1) how interdependence is constructed and established as a social process, (2) how information and communication are inv…
Organisational learning capability, product innovation performance and export intensity
2012
The hypothesis that managerial characteristics which facilitate the organisational learning process can provide firms with a basis for competitive advantage has received a great deal of attention. While there is evidence that organisational learning affects export intensity, we argue that intermediate variables, such as innovation, should be used in order to evaluate its impact in organisations. This study shows that firms with a higher organisational learning capability tend to be more innovative, and for this reason, they are more likely to export a higher share of their production. From a longitudinal perspective, we use structural equation modeling on a database from Italian and Spanish…
Introduction to the SCIROCCO online participatory tool and its evaluation
2019
Abstract This presentation will first introduce the SCIROCCO and SCIROCCO Exchange projects and the Maturity Model developed by the European Innovation Partnership on Active and Healthy Ageing. Then, a demonstration will be made of the three main functionalities of the SCIROCCO tool: assessing the maturity of healthcare systems, assessing the maturity needs of good practices, twinning and coaching with its two variants. For each piece of functionality, the methodology of using the tool will also be presented. Finally, the two main types of evaluation that were carried out for the SCIROCCO tool, and their results, will be described: Testing the validity and reliability of the SCIROCCO tool. …