Search results for "engineering management"

showing 8 items of 178 documents

Soft Competencies and Satisfaction Levels for Software Engineers: A Unified Framework

2019

The importance of software engineers’ competency has long been established as a key pillar for the development of robust software in order to achieve quality software. Software engineering competency research is not necessarily lacking. Nevertheless, the satisfaction derived from using software competency needs more investigation. The aim of this study is to identify soft competencies from empirical data and create satisfaction levels for software engineers’ soft competencies. The result shows 63 soft competencies with three different satisfaction levels consisting of basic, performance and delighters. The paper contributes to the SEC research by highlighting the satisfaction levels of soft…

pätevyysEngineering managementSoftwareohjelmoijatbusiness.industryComputer sciencecompetency satisfaction levelssoftware engineers’ competenciesohjelmistotuotantosoft competencyessential competenciesbusiness
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Strategic Design Towards Platform Collaboration in The Newspaper Industry: A Design Science Research Study

2020

The newspaper industry is challenged by unsustainable business models. To stabilize dwindling revenue streams, publishers opted for digital subscriptions as one avenue for generating additional revenue streams. Large publishers have indeed benefited from rising subscription numbers. However, smaller publishers are challenged to achieve the same results. Some of the root causes are high churn rates, adoption costs and lock-in effects of subscription services. News aggregator platforms may promise newspaper publishers a large pool of paying readers. But platform fees and the loss of direct customer relationships enact commercial barriers among publishers. This study proposes design science re…

sähköinen julkaisutoimintaliiketoimintamallitverkkojulkaiseminenEngineering managementStrategic designlehtikustantajatsanomalehdetDesign science researchBusinessDesign scienceBusiness modelStrategic allianceNewspaperProceedings of the Annual Hawaii International Conference on System Sciences
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Software-as-a-Service Revenue Models

2013

This paper give an overview of the three main revenue models, focusing on the advantages and disadvantages for SaaS providers and their customers. Also identify the most effective revenue model for particular situations.

ta113Computer sciencebusiness.industrycomputer.internet_protocolSoftware as a serviceSoftware developmentInformation technologyCloud computingService-oriented architectureComputer securitycomputer.software_genreComputer Science ApplicationsEngineering managementRevenue modelHardware and ArchitectureRevenue assuranceYield managementbusinesscomputerSoftwareIT Professional
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Enterprise Architecture - To Business or Not to Business? That Is The Question!

2018

ta113Computer sciencetieto- ja viestintätekniikka05 social sciences0211 other engineering and technologiesEnterprise architecture02 engineering and technologyEngineering managementICTliiketoimintaenterprise architecture021105 building & construction0502 economics and businessscopekokonaisarkkitehtuuribusiness050203 business & managementProceedings of the 20th International Conference on Enterprise Information Systems
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Open badge factory project consortium

2014

ta113Engineering managementEngineeringKnowledge managementbusiness.industryFactory (object-oriented programming)business
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The Quest for Underpinning Theory of Enterprise Architecture - General Systems Theory

2017

Enterprise architecture originates from the 1980’s. It emerged among ICT practitioners to solve complex problems related to information systems. Currently EA is also utilised to solve business problems, although the focus is still in ICT and its alignment with business. EA can be defined as a description of the current and future states of the enterprise, and as a change between these states to meet stakeholder’s goals. Despite its popularity and 30 years of age, the literature review conducted on top information and management science journals revealed that EA is still lacking the sound theoretical foundation. In this conceptual paper, we propose General Systems Theory (GST) for underpinni…

ta113Enterprise architecture frameworkUnderpinningComputer science05 social sciencesEnterprise architecture02 engineering and technologygeneral systems theoryManagementEngineering managementSystems theoryEnterprise architecture management020204 information systemsenterprise architecture0502 economics and businessBusiness architecture0202 electrical engineering electronic engineering information engineeringkokonaisarkkitehtuuriView model050203 business & managementProceedings of the 19th International Conference on Enterprise Information Systems
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Quality Management in Service Desk : How Does Service Desk Managers Define and Measure Quality

2018

Many public and private sector organisations are depending on IT services provided by external service providers. The quality of the service affects the customer satisfaction and consequently the customer behaviour. The concept of quality has many meanings in the literature. In this paper, we study how service desk managers perceive the concept of quality and how to manage it in an organisation which has adopted ITIL. Our findings indicate that the quality is seen only in terms of how the agreed service levels are achieved. This view excludes the quality of the processes used to deliver IT services. Quality measurements are reflecting the perception of the concept of quality. peerReviewed

ta113Measure (data warehouse)palvelutQuality managementhallintaITILComputer sciencemedia_common.quotation_subjectmittauslaatutietotekniikkalaadunhallintaIT service managementEngineering managementqualityQuality (business)measurementService deskmedia_commonquality management
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Technology Architecture as a Driver for Business Cooperation: Case Study - Public Sector Cooperation in Finland

2019

The current premise in the enterprise architecture (EA) literature is that business architecture defines all other EA architecture layers; information architecture, information systems architecture, and technology architecture. In this paper, we will study the ICT-cooperation between eight small and mid-sized municipalities and cities in Southern Finland. Our case demonstrates that the ICT-cooperation is possible without business cooperation and that ICT-cooperation can be a driver for future business cooperation. The findings challenge the current premise of the guiding force of the business architecture and encourage organisations’ ICT-functions to seek daringly cooperation with other org…

yritysarkkitehtuuribusiness.industryComputer sciencetieto- ja viestintätekniikkaPublic sectorcooperationjulkinen sektoritechnology architectureyhteistyöEngineering managementICTSuomiteknologiakokonaisarkkitehtuuriArchitectural technologybusinessFinlandProceedings of the 21st International Conference on Enterprise Information Systems
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