Search results for "enterprise resource planning"

A Genre-Based Method for Information Systems Planning

2001

Currently, corporations implement diversified computer-based information systems (IS). These include organization-scale solutions such as enterprise resource planning systems, inter-, extra-, and intranet applications, product data management, and enterprise document management systems. At the same time, the end user is ever more capable of rapidly developing and tailoring small-scale applications for groups, organizational units, and personal purposes independently (Grover, Teng, and Fiedler, 1998). Furthermore, corporations are investing in information technology infrastructures that take full advantage of global networking and business process re-engineering (Broadbent and Weill, 1997; G…

Interactions between contingency, organizational IT factors, and ERP success

2009

PurposeThe purpose of this paper is to examine the impact of some organizational information technology (IT) factors (i.e. IT assets, employees' IT skills, IT resources, and satisfaction with legacy IT systems) and their interacting effects with two contingency factors (i.e. organization's size and structure) on enterprise resource planning (ERP) system success.Design/methodology/approachSurveys were conducted in two European countries. Respondents came from diverse, private, and industrial organizations. Relevant hypotheses were developed and tested using a structural equation modeling technique.FindingsThe analysis supported – partially or fully – six of the eight hypotheses formulated. F…

Why Benefits Realization from ERP in SMEs Doesn't Seem to Matter?

2011

Author's version of a chapter in Proceedings of the 44th Hawaii International Conference on System Sciences. Also available from the publisher: http://dx.doi.org/10.1109/HICSS.2011.497 It is often argued that IT investments require active management practices for benefits realization. This applies also to enterprise resource planning (ERP) systems. As well, benefits realization efforts are assumed to create more value than they cost. Hence, the maturity of organizations should be increased and their cultures cultivated towards more rational benefits realization practices. Our study on ERP implementations in Egyptian medium-sized organizations, however, provides aberrant results that challen…

An Empirical Research on the Impacts of organisational decisions’ locus, tasks structure rules, knowledge, and IT function’s value on ERP system succ…

2014

This research examined the impacts of organisational decisions’ locus, tasks structure, rules and procedures, organisational actors’ information technology (IT) skills/knowledge and IT department’s or function’s value perceptions on enterprise resource planning (ERP) system success. While such antecedent factors matter in the discourse, research on their impacts on ERP success is rare. To increase understanding in the area, we proposed a research model and developed pertinent hypotheses that included the above-mentioned factors. Using a cross-sectional field survey, we collected data from 165 firms in three European countries. Data analysis was performed using the partial least squares (PLS…

Usability in ERP (Single and Multiple Document Interface) Application Environments

2014

The usability of complex information systems, like enterprise resource planning (ERP), is the next frontier, as the trend becomes more and more adopted in the industrial working environment. In complex information systems, the traditional usability criteria of learnability, effectiveness and efficiency have never lost their importance, even though the focus of research appears to have shifted for the consumer product. This study based on 110 responses attempt to highlight the usability issues in ERP single document interface (SDI) and multiple document interface (MDI) application environments. It also investigates the effect of negative user experience, such as ‘confusion’, on learnability,…

Finding Usability Problems in ERP Application Help and End-user Training Material

2017

Over the last decade, many organisations have implemented the standardised information system called Enterprise Resource Planning (ERP). ERP systems offer great promise for business process improvement, system integration, cost reduction and logistics efficiencies. While millions of dollars have been spent on the implementation of ERP systems, the potential users are still not able to use it. Usability problems are the big barrier preventing end-users from achieving required productivity. This research, based on 80 respondents, tried to find out the usability problems in ERP application Help and end-user training material. The results indicate that 56% of end-users did not consider the ERP …

Customisation as a solution to misalignment between ERP system and business processes in SME context

2018

Toiminnanohjausjärjestelmät (ERP järjestelmät) luokitellaan ohjelmistopaketeiksi, jotka on tehty standardoiduksi järjestelmiksi yrityksien toiminnan ohjaamiseen. Ne eivät kuitenkaan aina vastaa täydellisesti yrityksien tarpeita ja siten johtavat epäyhteensopivuuteen yrityksen prosessien ja ERP järjestelmän kanssa. Ratkaisuksi tähän epäyhteensopivuuteen on usein esitetty yrityksen prosessien muokkaamista vastaamaan toiminnanohjausjärjestelmää. Nämä samat prosessit ja niiden erilaisuus on kuitenkin todettu olevan tärkeitä ominaisuuksia pienissä ja keskisuurissa yrityksissä. ERP järjestelmät ovat monella tapaa hyödyksi pienille ja keskisuurille yrityksille. Yleisesti todetaan, että yrityksien …

ERP-järjestelmän hankintaprosessin vaikutus järjestelmän käyttöönottoon

2007

Systemic Management of Architectural Decisions in Enterprise Architecture Planning. Four Dimensions and Three Abstraction Levels

2006

This paper presents a process model for the management of architectural decisions in enterprise architecture planning. First, decisions are made at the enterprise level, with strategic business considerations on the enterprise information, systems and technology strategy and governance issues. The next step is to define the domains, to then go on with domain architecture decisions. At the systems level, the enterprise and domain architecture decisions are collected and converted into architecture descriptions accurate in precision, form and detail to be given as input to the information systems development process, following the architectural planning. The model is derived from previous wor…

Investigating the success of ERP systems in Pakistan : end-users' perspective

2016

The global business environment is changing rapidly, and organisations from developing countries such as Pakistan have to re-engineer their business processes to meet the challenges of increased competition and rising customer expectations. Enterprise resource planning (ERP) systems intend to deliver many benefits, such as business automation, reduced operating costs, accurate demand forecasts, better decision-making and improved customer service. However, organisations adopting ERP systems encounter many types of problems that may lead to failures in processes, expectations and interactions. In order to address these failures, researchers have identified the critical success factors in the…