Search results for "information systems"
showing 10 items of 1926 documents
The value of a network in the digital era: insights about Doctor Chat case study
2017
Networks are ubiquitous in our lives in their social, physical, and digital forms. A growing number of firms today rely entirely on networking and lack a physical location or material infrastructure; they are, so to speak, 'liquid'. Through a theoretical analysis and its application to the case of Doctor Chat mobile app, this paper aims to analyse the fundamental laws of networks and to answer the following questions: 1) are the traditional methods to estimate the network value still valid in the current digital age and in particular for mobile applications?; 2) how do the laws of networks work when networks expand? We conclude with some suggestions for a research agenda in order to inspire…
The Role of Big Data in Addressing Societal Challenges: A Systematic Mapping Study
2019
Part 2: Big Data Analytics; International audience; Big data has recently become the focus of academic and corporate investigation due to its high potential in generating business and social value. We have done a systematic mapping of the literature related to big data and its applications leading to social change through the lens of social innovation. The search strategy initially resulted in 593 papers, and after applying inclusion exclusion criteria a total of 156 papers were mapped; 59% of which were identified as empirical studies. This mapping investigated the publication frequency of the studies, research approach and contributions, research areas and article distribution per journal…
Customer perceived value, satisfaction, and loyalty: the role of willingness to share information
2016
This study proposes and tests an integrative model to examine the relationships among customers’ willingness to share information, satisfaction, perceived value, and loyalty in a retailing context. This study extends research on customers’ willingness to share information from trust and privacy concerns toward key outcome measures such as perceived value, customer satisfaction, and loyalty, and is thus among the first to model customers’ willingness to share information with companies in robust theoretical retailing frameworks. The proposed relationships were tested using data from two retailing contexts – groceries (N = 429) and do-it-yourself (DIY) (N = 895). Findings from the two samples…
Enhancing Joined-Up Government and Outcome-Based Performance Management through System Dynamics Modelling to Deal with Wicked Problems: the Case of S…
2015
The paper by Auping et al. (2015) focuses on the topic of societal ‘ageing’, that is, ‘a population process, caused by declining fertility and mortality rates, which manifests itself in the growing number of older persons in society’ (Huber, 2005). A broader definition frames societal ageing as a ‘demographic, structural, cultural and economic transformation resultant from the increase in the number and proportion of “older” people within society’ (Victor, 2005, p. 5). ‘Double societal ageing’ today characterizes most developed countries, which experience both an increase in the percentage of older people and in their life expectancy. In terms of public policy and finance, the relevance of …
What is the value of eGovernment – and how can we actually realize it?
2009
PurposeThe purpose of this paper is to promote academic discourse around the understanding of the concept of value of eGovernment and how a diverse set of benefits or values can be realized from eGovernment efforts.Design/methodology/approachThe paper is designed as a viewpoint paper with emphasis on grounding a set of arguments on current practice and relevant scholarly papers.FindingsAlthough not based on a formal, structured review, the paper proposes that the concept of value in relation to eGovernment is insufficiently discussed and defined in the eGovernment literature. Based on the high failure rates of eGovernment efforts, it further proposes that structured approaches to benefits r…
Why have consumers opposed, postponed, and rejected Innovations during a pandemic? A Study of mobile payment Innovations
2021
The highly infectious nature of the COVID-19 virus has made the use of contactless payment methods a health exigency. Yet, consumers are resisting using mobile payments (m-payments) during the pandemic, a confounding behavior that needs to be better understood. The present study explicates this behavior by examining consumer resistance to m-payments during the COVID-19 pandemic. In addition, it provides more granular findings by measuring three levels of resistance/non-adoption, namely, postponement, opposition, and rejection. In this way, the study adds depth to the literature, which has largely examined resistance at an aggregate level to yield generic findings. Toward this end, the study…
Reward-based crowdfunding campaigns: Informational value and access to venture capital
2018
We consider an entrepreneur who designs a reward-based crowdfunding campaign when the campaign provides a signal about the future demand for the product and subsequent venture capital is needed. We find that both the informativeness of the campaign and considerations related to gaining access to venture capital funding affect the entrepreneur’s choice of campaign instruments, as well as her decision of whether to run a campaign. In particular, entrepreneurs should launch the campaign either when it is highly informative or when it is not informative at all. For relatively low levels of informativeness, but not so low that the venture capitalist (VC) completely ignores the campaign outcome …
Key factors of information management for crowdfunding investor satisfaction
2021
Abstract Crowdlending platforms are becoming increasingly important as a collective financing mechanism for entrepreneurs and small and medium-sized enterprises (SMEs), especially those at an early stage. This study, which is based on a survey of investors on a Spanish crowdlending platform, uses fuzzy-set qualitative comparative analysis (fsQCA) to examine investor satisfaction with crowdlending platforms. Specifically, the study examines communication policies and the quality of the investor experience based on the information provided by these platforms. The value of this article lies in its examination of the antecedents of crowdlending investor satisfaction. The analysis shows that the…
Technology Enabled Information Services Use in Tourism : An Ethnographic Study of Chinese Backpackers
2018
The purpose of this paper is to investigate the previously unexplored theoretical relationship between technology enabled information services (TEIS) and the value created by the use of such services. This paper presents a mixed virtual and multi-sited ethnography to provide a thick description of Chinese backpackers (CBs) use of TEIS. Participant observations and interviews of CBs in three different journeys within Europe were undertaken. Our findings illustrate that additional usage values occur when TEIS are used in a tourism context. Social influences and technical infrastructure play a stronger role than previous research presented. The study contributes to the literature by 1) providi…
Which are online shopping determinants Analysing ease and convenience to use, prior shopping experience, online benefits, social influence in India
2021
Online shopping is growing day by day with the help of technology and customer support. Provided that India is the second largest country in terms of internet users, the purpose of the study is to examine online shopping determinants. This topic is original and up to date not only from the academic point of view, but also from the practical one. Indeed, to attract internet users to the online shopping, retailers need to understand the drivers of such phenomenon. In order to reach the goal, primary data was collected through a questionnaire survey wherein judgemental sampling method has been used. Then an exploratory factor analysis was performed. Results highlight that 'ease of use and conv…