Search results for "matkailu"
showing 10 items of 150 documents
Vepsän saaren kehittämissuunnitelma : matkailutuotteen moduulimalli apuvälineenä ulkoilu- ja virkistysalueen kokonaisvaltaisessa kehittämisessä
2006
Dual Perspectives on the Role of Artificially Intelligent Robotic Virtual Agents in the Tourism, Travel and Hospitality Industries
2018
Robotics and artificial intelligence are challenging extant business services and fundamentally impacting business relationships and processes. While studies have elaborately investigated social robotic interactions in medical and health-related domains, studies are limited on artificially intelligent robotic virtual agents (AIRVA) and their impacts on consumer behavior in tourism and hospitality services. Building on the theories of user experience (UX), user interface (UI) and customer experience, this study conceptually examines the dual-value effects of AIRVA to the customer and the firm. It analyzes the customer journey and highlights critical touchpoints AIRVA deepens the customer exp…
Replacing short-haul flights with land-based transportation modes to reduce greenhouse gas emissions: the case of Finland
2019
Even though air travel often provides the fastest transport option, it also has the highest climate impact. Especially on long-haul trips, an aircraft usually represents the only feasible option. Nevertheless, aircraft are more often used on short-haul routes as well. It is the short-haul flights that produce the highest emissions per passenger. These are also the ones that could be replaced the most easily by land-based transportation modes. This study investigates the greenhouse gas emissions reduction potential of replacing short-haul flights with train, coach and car travel within Finland while also taking into account real travel times from door to door. Our results showed that replaci…
Physical Work, Customer Service, or Teamwork? : Language Requirements for Seasonal Cleaning Work in the Booming Arctic Tourism Industry
2021
In many parts of the world, cleaning services are mostly subcontracted, which means intense competition and increased demand for efficiency. Consequently, the terms and conditions of employment have declined and the turnover of workers is high. Remote areas such as the Arctic face particular difficulties recruiting and retaining cleaning workers. Nonetheless, possibilities to earn and aspirations for a better life bring center – periphery, cross-border, and lifestyle mobilities to the peripheral north, especially in winter. This chapter examines cleaning as seasonal blue-collar work in a booming tourist destination in Arctic Finland. Applying an ethnographic and discourse analytical approac…
Building Resilient Smart Cities for Sustainable Urban Tourism in Africa Post-COVID-19 Pandemic
2022
AbstractThis paper contributes to the knowledge by examining the role of smart tourism technologies in destination resilience amidst the COVID-19 pandemic. Considering tourism in the COVID-19 crisis as an emerging stream of research, the study also explores how African cities deployed smart tourism technologies and how effective it has been in creating resilient and safe destinations. Data were collected through a semi-structured online interview from destination managers in Ghana, Kenya, and South Africa. The findings pose critical lessons for city destinations and how they need to transition into smartness to create safe spaces for travellers during and post-COVID-19. Our study makes nove…
Against all odds : Problem-solving as a skill critical to virtual exchange
2021
Virtual Exchange (VE) brings together groups of learners from different geographical locations and cultural backgrounds to engage them in online intercultural collaboration and interaction. Although VE projects are designed and implemented by educators as part of the students’ educational programmes, they often go beyond the setting of traditional courses offered by higher education institutions. Because of their innovative nature, VEs require the students to leave their comfort zone and think outside the box to develop new creative strategies of communication and collaboration in order to find solutions to problems that crop up in this new learning environment. This presentation showcases …
Consumers’ acceptance of information and communications technology in tourism: A review
2017
The review provides a conceptual framework on e-tourism research.Research on e-tourism is grouped into three classifications.Research on these three groups are uneven.Synthesis of theories, theories and frameworks provided. The impact of information and communications technology (ICT) in tourism (e-tourism) has altered the ways tourism services are accessed and consumed. Ubiquitous and highly innovative ICTs provide different channels for consumers to use tourism services; thus, studies on e-tourism are numerous and fragmented. Different factors account for how consumers embrace these channels. The purpose of this study is to review studies on consumers acceptance or adoption of e-tourism i…
Images of Japan and the Japanese : the representations of the Japanese culture in the popular literature targeted at the Western World in the 1980s-1…
2002
This study draws together a number of popular issues: images, intercultural communication and Japan. In particular, Japan has been a popular topic for at least the last three decades. The Japanese Economical Miracle awoke a real boom in the Western literature at the end of 1970s, and in the 1980s the Miracle became a fashionable topic in the Western world. Because of this a great amount of studies, books and articles is available for those who want to learn about this nation. The aim of this study is to examine “images of Japan and the Japanese in the Western world” on the basis of the literature targeted at Western audiences during the big boom. Mari Suvanto selvittää väitöstutkimuksessaan…
Matkalla ei tarvitse pelätä vaan kuinkas sitten kävikään : diskurssianalyysi peloista matkaopaskirjoissa
2008
Pro gradu -tutkielmani tavoitteena on tutkia pelkoja matkaopaskirjallisuudessa. Tutkimuksen taustalla vaikuttaa sekä matkailututkimus että yhteiskunnallinen tutkimusote pelkoihin ja riskeihin. Määrittelen pelkoja ja riskejä sosiaalisena ja yhteiskunnallisena ilmiönä. Tutkielma on aineistolähtöinen tutkimus, jonka aineisto käsittää neljä suomalaista matkaopaskirjaa. Tutkimusmetodina käytän kriittistä diskurssianalyysiä, jonka avulla pelot määrittyvät diskursiivisesti representoituina. Olen tulkinnut opaskirjoissa representoituja pelkoja jakamalla ne sosiaalis-poliittisiin, ekonomisiin ja luonnollisiin riskien luokitteluihin. Aineiston ja lukukokemuksen taustalle voidaan nähdä lukija matkaili…