Search results for "organizational citizenship behavior"

Employee personal Internet usage in the workplace

2016

Information technology (IT) devices connected to the Internet, such as computers, tablets, and smartphones, have become pervasive in the workplace. These IT devices have greatly facilitated the performance of job tasks for employees. At the same time, employees are increasingly using these technologies for non-work-related purposes during office hours, which is called personal Internet usage in the workplace (PIU). Examples of PIU include, but are not limited to, checking and sending non-work-related emails, surfing news sites, visiting social network sites, e-banking, stock trading, and online shopping, chatting, and gaming. Previous studies on PIU present two schools of thought on PIU out…