Search results for "palveluntuottajat"

Musiikkiterapeutti yksityisenä yrittäjänä ja Kelan lääkinnällisen kuntoutuksen palveluntuottajana

2015

Tässä pro gradu -tutkielmassa kuvataan Kelan vaikeavammaisten lääkinnällisen kuntoutuksen palveluntuottajana toimivien musiikkiterapeuttien toimintaa ja sijoittumista yhteiskunnan kuntoutuspalvelujärjestelmään vuosien 2012–2014 välisenä aikana. Lisäksi tutkielmassa tarkastellaan musiikkiterapeuttien kokemuksia kuntoutustyöstä ja yhteistyöstä Kelan ja muiden yhteistyötahojen kanssa. Tutkielma perustuu kyselytutkimukseen, joka toteutettiin syksyllä 2012 mrInterview -ohjelman avulla tehdyn internetkyselyn kautta. Kyselytutkimukseen osallistui 66 Kelan palveluntuottajahaun kautta tavoitettua musiikkiterapeuttia. Kerättyä kyselytutkimuksen aineistoa analysoitiin tilastollisin menetelmin SPPS Sta…

Sustainable solutions for last mile Internet access in developing countries : critical success factors

2015

Incorporating digital self-services into integrated mental health care:a physician’s perspective

2018

PurposeThis paper aims to enhance the current understanding of digital self-services (computerized cognitive behavioral therapy [cCBT]) and how they could be better incorporated into integrated mental health care from the physician’s perspective. Service marketing and information systems literature are combined in the context of mental health-care delivery.Design/methodology/approachAn online survey of 412 Finnish physicians was undertaken to understand physicians’ acceptance of cCBT. The study applies thematic analysis and structural equation modeling to answer its research questions.FindingsAdopting a service marketing perspective helps understand how digital self-services can be incorpor…

An information system design product theory for the class of eSourcing requirements, delivery and completion management systems for eSourcing service…

2015

When Customer base is not loyalty! : Differences in the Consumers' Appraisal of Performance of Mobile Telecommunications Service Providers in Port Ha…

2017

Reports from both local and international telecommunications agencies attest that Nigerian telecommunications industry is the fastest growing in Africa and one of the fastest growing in the world. Currently, the sector boasts of about 157 million active subscribers being serviced by four dominant operators. However, there have been strident calls by consumers to the regulatory agencies to apply sanctions to the operators as a result of persistent poor quality of service. As a matter of fact, all the service providers do not deliver uniform level of service. This study is therefore aimed at examining the differences in the consumers’ appraisal of the quality of service and offerings of the s…

“The Pokémon that Got Away” : Employing Actor-Network Theory to Unmask the Technology Actor in Cybernized Services

2022

Digitalization and emerging technologies have given rise to cybernized services and a debate questioning the traditional Service-dominant logic (SDL) view of technology as a resource in service exchange. To date, little is known about the role of technology as a value co-creating (or co-destroying) actor in the context of services empowered by emerging technologies. Attaining an in-depth understanding of technology as an actor in cybernized service ecosystems is integral for practitioners and researchers alike to foster and investigate value co-creation in the sociotechnical interactions from the perspective of the involved human actors. To address this need, we unmask the technology actor …