Search results for "pankkiala"

Social Network Banking : A Case Study of 100 Leading Global Banks

2018

Social media is widely recognized as a challenging new communication technology in both economic and social contexts. The present article explores how banks have exploited this technology in the range of consumer retail banking services offered by 100 leading global banks on the three major social networking sites (SNS): Facebook, Twitter, and YouTube. Viewing social network (SN) banking as a separate delivery channel and offering a working definition of SN banking, the article shows that banks have been more cautious than other businesses in using SNS. The available services are classified on nine main dimensions: marketing, financial education and advice, information support, customer sup…

Exploring the nexus between financial sector reforms and the emergence of digital banking culture – Evidences from a developing country

2017

Several financial and banking sector reform programs were instituted in different countries over the last three decades. The underlining purpose of these reforms was largely to improve banking sector supervision and regulation, introduce bank privatization mechanism, introduce clearance and settlement systems, infuse competition and to stimulate financial innovation. The objectives of this study are to 1) review the relevant published literature and market survey reports on the financial & banking sector reforms undertaken in Pakistan and elsewhere, 2) analyze how these reform programs develop digital banking culture and increase financial inclusion in the country and 3) guide future resear…

Efficiency vs. values : Institutional logics, situated rationality, and performance measurement in a cooperative bank

2023

This qualitative case study explores how situated rationality is achieved and maintained between two coexisting institutional logics, ‘global’ financial efficiency and ‘local’ customer-owners, around a performance measurement system in a large cooperative bank. We focus especially on the relationship between financial performance measures and softer, cooperative and communal organisational values. The results highlight that communal values may be effectively used to smooth and manage managerial contradictions; thus, situated rationality for operations can be achieved and maintained. This may also explain the resilience and success of communal values and cooperatively formed organisations in…

Antecedents of Market Orientation in The Banking Sector During Its Digital Transformation

2019

Firms are under increasing pressure to remain relevant for their customers and need to rethink how to remain market-oriented in the digital age. This is evident in the banking sector where the traditional banks are gradually being challenged by digital native competitors and growing customer demands. Consequently, this study examines what it takes to be market oriented in the banking sector at the age of increasing digitalization. Specifically, we focus on developing the theory on the antecedents of MO and examine how banks can regain market orientation under changing market conditions. Although Market Orientation (MO) has been a widely studied concept that has been applied in numerous diff…

Suomalaisten pankkien kuluttajalähtöinen brandipääoma

2011

Implications of the COVID-19 pandemic on market orientation in retail banking

2021

AbstractThis qualitative study examines the implications of the COVID-19 pandemic on the implementation of market orientation (MO) in the context of retail banking. The findings show that MO was significantly reflected in the behaviors of banks upon encountering the COVID-19 situation, with the banks increasing their MO in response to the crisis. This study finds subcategories based on the empirical data that explain the implementation of MO in more detail. Overall, the findings provide valuable conceptual and managerial insights into the modus operandi of banks during a crisis and offer new best practices for the banking industry.

Tutkimus yhdeksän pankkiryhmän ohjauksesta

2009

Pankkilaisten sitoutuminen organisaatioonsa

2001

Työtyytyväisyys pankeissa : tutkimus pankkilaisten työtyytyväisyydestä 1990-luvun pankkikriisin ja rakennemuutosten jälkeen

2002

Crowdfunding in the banking industry : adjusting to a digital era

2017

In the aftermath of the global financial crisis, the funding ability of banks has declined resulting in a financial void for riskier enterprises, such as startups and early-stage companies. New financial service providers have emerged in response to the capital deficiency. A particularly prominent incarnation of alternative finance is crowdfunding, where the funding is gathered directly from the market, from several individuals, who invest relatively small sums to compound the target amount. Financial institutions are contemplating the use of crowdfunding, not only for its business implications but also as a preparation for the potential threats it may impose on the traditional finance indu…