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Does enterprise social media use promote employee creativity and well-being?

2021

Abstract Despite the increased use of Enterprise Social Media (ESM) worldwide, its adverse impact on firms’ employees, such as exhaustion, has not been researched sufficiently. This is a critical gap in the literature since employees’ well-being is crucial to maintaining their productivity. The current study addresses this gap by examining whether interruption overload and psychological transition affect the relationship of employees’ socio-instrumental use of ESM with ESM-related exhaustion and employee creativity, respectively. We utilized the Conservation of Resources (COR) theory to conceptualize the mediation effect of interruption overload and psychological transition on the hypothesi…

MarketingMediation (statistics)media_common.quotation_subjectsosiale medier05 social sciencesRegulatory focus theoryAffect (psychology)CreativityModerationVDP::Samfunnsvitenskap: 200::Økonomi: 210Promotion (rank)0502 economics and businessWell-being050211 marketingSocial mediaPsychology:Samfunnsvitenskap: 200::Økonomi: 210 [VDP]Social psychologyproduktivitet050203 business & managementmedia_commonJournal of Business Research
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