Search results for "quality management"
showing 10 items of 162 documents
Laadunhallinnan kriittiset menestystekijät ja niiden vaikutus palvelupisteen laatujohtamiseen ITIL-organisaatiossa
2017
Laatu on yksi merkittävimmistä organisaation päätöksentekoon vaikuttavista tekijöistä. Onnistuneen laadunhallinnan kriittiset menestystekijät määräytyvät organisaatiokohtaisesti, ja niihin voidaan vaikuttaa etenkin johtamistyylillä. Lisäksi ITIL-viitekehys voi ohjata organisaation toimintaa. Tämän tutkimuksen tavoitteena oli selvittää, miten laadunhallinnan kriittiset menestystekijät vaikuttavat palvelupisteiden laatujohtamiseen ITIL-viitekehystä noudatettavassa ITpalvelutuotannon organisaatiossa. Teoreettisessa viitekehyksessä laatu kuvataan prosessien lopputuotteen erinomaisuutena. Lisäksi esitellään kokonaisvaltaisen laadunhallinnan kriittiset menestystekijät ja organisaation laatujohtam…
Journal of Economics and Management Research, Volume 8
2019
Zarządzanie jakością w dziennikarskich procesach pracy
2020
The subject of the analysis is the sphere of media economization and specifically the problem of quality in journalism. The article tries to show that quality assurance in journalism is a task not only for authors, editorial teams, media companies, it is a social issue. The aim of the article is to indicate the most important dimensions and criteria of quality and to build a theoretical interpretation of quality management adequate to the work of journalists and the functioning of media organizations. The author suggests that the crisis of responsible journalism coincided with the crisis of democracy observed in all media models. In Polish scientific discourse, the subject of quality in jou…
Palliative care quality indicators in Italy. What do we evaluate?
2012
Purpose In recent years, the number of palliative service providers has increased significantly. This expansion necessitates an evaluation in order to provide the basis for quality improvement of the care. Policymakers, managers of palliative care programs, and others committed to the improvement of end-of-life care need methods and criteria to measure and evaluate the care delivered. As quality measurement is expensive and difficult to undertake, it is fundamental that quality measures evaluate the right things. Quality evaluation in Italy is supported by health authorities who have developed some indicators of palliative care. The aims of this study were to give an overview of these indic…
Quality certifications’ impact on wine industry assets performance
2020
This study analyses the impact of third-party voluntary certifications on the asset of wineries operating in the Southern Italian regions. The study carried out both quantitative and qualitative approaches, with data extracted from the AIDA Bureau van Dijk International Database (including performance indicators). The analysed sector belongs to 11.02 ‘Manufacture of wine from grape’ of the Statistical classification of economic activities in the European Community (NACE). The econometric elaboration (regression) was carried out by means of STATA software 14. Comparing certified and no certified wineries, results show a better asset performance of certified wineries, confirmed by a positive …
About Applications of the Fixed Point Theory
2017
AbstractThe fixed point theory is essential to various theoretical and applied fields, such as variational and linear inequalities, the approximation theory, nonlinear analysis, integral and differential equations and inclusions, the dynamic systems theory, mathematics of fractals, mathematical economics (game theory, equilibrium problems, and optimisation problems) and mathematical modelling. This paper presents a few benchmarks regarding the applications of the fixed point theory. This paper also debates if the results of the fixed point theory can be applied to the mathematical modelling of quality.
Integración de la gestión de la calidad y la supply chain. Análisis del proceso desde un enfoque cualitativo de investigación
2019
El desarrollo de la competitividad en las empresas es determinante para el crecimiento de las organizaciones y el país. La gestión de la calidad (QM) brinda a las empresas las capacidades para el desarrollo de productos y servicios que cumplan con estándares de calidad que son reconocidos por los mercados locales y globales. De otra parte, la gestión de la supply chain management (SCM) permite a las empresas el desarrollo de la competitividad a través de la estructura de cadenas de valor, integrando a los clientes y a los proveedores para entregar los bienes y servicios en las condiciones de tiempo, cantidad y lugar pactados. Tanto la QM como la SCM, presentan condiciones e intereses que so…
QUALITY ASSURANCE IN PREUNIVERSITY ROMANIAN EDUCATION WITHIN THE EU INTEGRATION
2013
The Purpose of this work is to show the importance of quality assurance in Romanian pre-university education. The research objectives are:identification of quality performance descriptors of Romanian pre-university education,identify performance improvement indicators as Research methodology is documented by capturing the qualitative analysis. The results of the research led to the understanding of the extent to which quality Romanian preuniversity education management is, compared to Europe.
ProcMiner: Advancing Process Analysis and Management
2007
This paper contributes both to research and practice on process mining. Previous research on process mining has focused on mining patterns from event log files to generate process models. The process mining approach adopted in this paper is focused on producing patterns about process models, not the models themselves. The approach is demonstrated by ProcMiner -an explorative research prototype for management, consolidating, publishing, retrieving, and analyzing process models. Content-based document clustering is applied to process models represented as XML database in order to find topical groups from models. In practice, organizations face numerous challenges in managing their process mod…
Temperature effects explain continental scale distribution of cyanobacterial toxins
2018
Insight into how environmental change determines the production and distribution of cyanobacterial toxins is necessary for risk assessment. Management guidelines currently focus on hepatotoxins (microcystins). Increasing attention is given to other classes, such as neurotoxins (e.g., anatoxin-a) and cytotoxins (e.g., cylindrospermopsin) due to their potency. Most studies examine the relationship between individual toxin variants and environmental factors, such as nutrients, temperature and light. In summer 2015, we collected samples across Europe to investigate the effect of nutrient and temperature gradients on the variability of toxin production at a continental scale. Direct and indirect…