Search results for "relationship"
showing 10 items of 3616 documents
Customer Loyalty in Clusters: Perceived Value and Satisfaction as Antecedents
2009
Purpose: This paper studies, from the perspective of relationship marketing, the loyalty behavior of industrial customers in the context of a cluster. Loyalty is a key variable for studying long term relationships between firms. Research implications: Recent advances in consumer and services marketing consider that perceived value and satisfaction are central to explaining customer loyalty. However, very few studies in B2B explain the antecedents of customer loyalty. This study adopts the relationship marketing approach, and loyalty behavior is being analyzed in a specific setting: an industrial cluster. Furthermore, the effect of the number of suppliers is analyzed as a possible moderator …
Socioemotional Wealth and Networking in the Internationalisation of Family SMEs
2021
In internationalisation processes, international expansion exposes family SMEs to external networking and the risks such expansion entails, and perceived threats to their socioemotional wealth (SEW) might restrain their willingness to take these actions. However, very few studies measure SEW and associate it with internationalisation. Considering SEW preservation’s prominence in family SMEs and SMEs’ heavy dependence on networking during internationalisation, we hypothesise that SEW preservation has a negative association and networking has a positive association with the family SMEs’ degree of internationalisation (DOI). We reconstruct four SEW constructs that carry significance for family…
European models of cultural policy: towards European convergence in public spending and cultural participation?
2019
Cultural policies were invented in post-war Europe with three basic aims: to safeguard cultural heritage; to encourage creation; to bring The Arts closer to citizens. Thus, led by Scandinavia and c...
Cross-lagged associations between problem behaviors and teacher-student relationships in early adolescence
2017
This study investigated the cross-lagged associations between teacher-student relationships and problem behaviors in a sample of 440 Finnish students (half of them identified as being at risk of reading difficulties). The degree to which these associations were moderated by a child’s gender, academic performance, risk for reading difficulties, parental education, and having the same teacher over 2 years was examined. The teachers evaluated the students’ problem behaviors and reported closeness and conflict with a particular student. The results showed that the higher the students scored on externalizing problems in Grade 4, the more conflict teachers reported 2 years later. Moderator analy…
Tears evoke the intention to offer social support: A systematic investigation of the interpersonal effects of emotional crying across 41 countries
2021
Tearful crying is a ubiquitous and likely uniquely human phenomenon. Scholars have argued that emotional tears serve an attachment function: Tears are thought to act as a social glue by evoking social support intentions. Initial experimental studies supported this proposition across several methodologies, but these were conducted almost exclusively on participants from North America and Europe, resulting in limited generalizability. This project examined the tears-social support intentions effect and possible mediating and moderating variables in a fully pre-registered study across 7007 participants (24,886 ratings) and 41 countries spanning all populated continents. Participants were prese…
Proposal for a computer-assisted analysis of lawful interceptions of communication
2016
This paper presents the potential for the analysis of texts when applied to interceptions carried out with the help of next-generation software. In order to do this, after a brief explanation of some of the main procedures, the article presents the results of an investigation into text data extracted from wiretapping and in-person conversations found in judicial documents. The amount of data, obtained through wiretapping and the use of bugs, has made it possible to gather important information about the dynamics that characterise how criminal organisations work. The use of wiretaps and bugs are, therefore, vital tools without which it would undoubtedly not have been possible to achieve the …
Intrasexual competition at work: Sex differences in the jealousy-evoking effect of rival characteristics in work settings
2010
Sex differences in jealousy-evoking rival characteristics in the relationship with a supervisor at work were examined in a community sample of 188 individuals from Argentina. Among men, the rivals’ social dominance and communal attributes evoked the most jealousy, followed by physical dominance. Among women, the rival’s communal attributes evoked the most jealousy, followed by social dominance and physical attractiveness. For men physical dominance of the rival and for women physical attractiveness of the rival evoked relatively more jealousy, especially among those high in intrasexual competition and confronted with a same-sex supervisor. When confronted with an opposite-sex supervisor, s…
Good moments in parents' spousal relationships: A daily relational maintenance perspective
2010
This study examined positively experienced spousal moments among couples with young children. The diary data were gathered from 95 women and 55 men in 95 Finnish families over a seven-day period using an open-ended question. Seven kinds of activities were identified in the descriptions of moments: doings, conversations, presence, positivity, physical intimacy, support, and conflict management. Doings related to shared tasks and favors as well as conversations concerning catching up and family issues were more often mentioned by women than by men. Notably, positive spousal moments also often included children who were described as a landscape for the spousal relationship, as participants in …
What do users associate with ‘interactivity’?
2009
‘Interactivity’ was one of the major buzzwords of the 1990s. Although the academic discourse has produced a large number of different concepts of ‘interactivity’, in everyday life it still remains a label put on all kinds of aspects of online communication and digital media. Drawing on schema theory this article explores the concepts of ‘ordinary’ users (i.e. people who are not professional experts). The results indicate that users associate the foremost social and individual issues with the term ‘interactivity’, i.e. what they can accomplish by using media in terms of self-development, social influence and social relationships.
Child-researcher relationships in child protection research : an integrative review
2021
In research with children, particularly those in contact with social and health services, researchers face ethical challenges and have stringent ethical obligations. One obligation regards the need for researchers to adopt a reflexive approach to considering how children’s perspectives and experiences are represented. In this paper, the nature of child-researcher relationships and researchers’ positions are examined to further understanding of how to account for the impact of contexts on meaning making in research with children. An integrative literature review of articles concerned with child protection identified a paucity of researcher accounts of reflexivity. The review articles contain…