Search results for "stakeholder"
showing 10 items of 360 documents
Human Rights in Tourism: Conceptualization and Stakeholder Perspectives
2007
The present paper is an attempt to integrate the concept of human rights into the mainstream tourism discourse. In the name of development, human rights are often neglected while there are definite long-term advantages to be gained by actively promoting it. The paper examines the human rights perspectives of the major stakeholder groups in tourism to finally arrive at a comprehensive picture. Implications of some of the general principles and proclaimed guidelines of human rights for tourism are discussed. It is concluded that sustainable development of tourism is not possible until human rights as a relevant category is recognized by all the stakeholders. In addition, a case study is provi…
Collaborative EA Information Elicitation Method : The IEM for Business Architecture
2015
This study contributes to the enterprise architecture (EA) methodologies by suggesting a method for eliciting architecture requirements: gathering both the current architecture information, and the development needs and requirements for the business architecture (BA) dimension in EA planning. Most of all EA dimensions, the developing of the BA requires collaboration with various non-IT stakeholders. It presents thus challenges to the IT department, or the consultancy involved in EA related efforts. The contribution of the various stakeholder groups as informants is, however, crucial to well founded EA design decisions. The suggested method takes related IS development fields as starting poi…
Volkswagen Emission Crisis : Managing Stakeholder Relations on the Web
2016
Organizations establish their own profiles at social media sites to publish pertinent information to customers and other stakeholders. During a long and severe crisis, multiple issues may emerge in media interaction. Positive responses and prompt interaction from the official account of e.g. a car manufacturer creates clarity and reduces anxiety among stakeholders. This research targets the Volkswagen 2015 emission scandal that became public on Sept. 18, 2015. We report its main phases over time based on public web information. To better understand the online interaction and reactions of the company, we scrutinized what information was published on VW’s official web sites, Facebook, and Twi…
Icons: Visual representation to enrich requirements engineering work
2013
Adapting icons in requirements engineering can support the multifaceted needs of stakeholders. Conventional ap- proaches to RE are mainly highlighted in diagrams. This paper introduces icon-based information as a way to represent ideas and concepts in the requirements engineering domain. We report on icon artifacts that support requirements engi- neering work such as priority types, status states and stakeholder kinds. We evaluate how users interpret meanings of icons and the efficacy of icon prototypes shaped to represent those requirements attributes. Our hypothesis is whether practitioners can recognize the icons’ meaning in terms of their functional representation. According to the empi…
Realizing the social acceptance of community renewable energy: A process-outcome analysis of stakeholder influence
2014
This study shows how stakeholders influence the development of community renewable energy (CRE) schemes and how they are influenced by their outcome. It relies on information collected during 41 structured interviews with local people involved in CRE initiatives in seven regions of Europe. The interviews were thematically analyzed to identify different types of stakeholder influence. The findings show that stakeholder influence on CRE schemes take place at three distinct levels: macro, intercommunity and intracommunity. In addition, key stakeholders can support or hinder the development of a project according to whether or not they perceive that the output of the project may benefit or harm…
Technical Education in Jeopardy? Assessing the Interdisciplinary Faculty Structure in a University Merger
2019
AbstractThe social responsibility of universities is to contribute to solving the ‘wicked problems’ facing humanity, including climate change, poverty, conflicts and the lack of energy resources. Interdisciplinarity is an approach that enables solving these problems and helps higher education institutions become more socially responsible while meeting the requirements of their stakeholders. In this chapter, we analyse a multidisciplinary and sector-breaking merger of three higher education institutions in Finland, where the merger is justified by its contribution to solving wicked problems through increased structural interdisciplinarity. We examine the suggested faculty structures and view…
The Use of Multimodal Resources by Technical Managers and Their Peers in Meetings Using English as the Business Lingua Franca
2020
Background: Engineers increasingly work and advance their careers in international business settings. As technical managers, they need management and technical skills when working with different stakeholders with whom they may not share a common first language. Studies have revealed that informal oral communication skills are of prime importance for global engineers who face challenges in building shared meaning and formulating clear messages in meetings with non-native speakers of English. This article proposes that studying the use of multimodal resources (spoken language, gaze, gestures, and objects) in meetings can unpack how work tasks are accomplished in business through different com…
Businesses as one of the key elements of a regions sustainable development.
2007
The regionalization and local development, encouraged by the European Union involves the notion of territory. Today territory or region should be seen as a system of actors. The concept of sustainable development should be taken into account by these actors. Businesses (especially SMEs) whose aim is to assure local development, economic growth and job creation are one of the key elements of territorys sustainability.
Représentation territorialisée de la performance. Les rapports de développement durable dans le secteur de la construction automobile et du transport…
2015
The territorial presentation of performance: the sustainability reports in automotive and aerial transport industries in Asia and EuropaThis research studies the sustainability reports of 18 automobile constructors and airlines companies for 2011. The study aims at identifying the objectives pursued by these firms and analyzing both similarities and differences. Introducing the concept of territory, we propose to consider sustainability reports as tools for a story-telling that would reconcile the social and the economic dimensions of the firms.