Search results for "standard work"
showing 2 items of 12 documents
Professionals in value co-creation through digital healthcare services
2018
Digitization is changing the dynamics within the service sector, including healthcare. The customer access to information and new ways of interacting with the customer challenge the traditional service within healthcare featured by information asymmetry and autonomous role of professionals in decision making. Digitization introduces new service concepts and roles of service actors benefiting value cocreation among the service network. Customer actively participates in the digital service process, which sets demand for new approach, behavior and skills of the professional interacting with the customer. The present discussion around value cocreation lacks research from the service provider’s …
Like ships passing in the night? Nonstandard work schedules and spousal satisfaction in Finland, the Netherlands and the United Kingdom
2020
This study examined the associations of work schedules and spousal satisfaction among Finnish (n = 347), Dutch (n = 304) and British (n = 337) parents. In addition to comparing parents with nonstandard schedule with parents in regular day work, the study examined separately the roles played in spousal satisfaction of morning, evening, night and weekend work and other working time-related variables (working hours, changes in and influence over one’s work schedules and spouse’s work schedule). The three-country data were analyzed using structural equation modeling with a multigroup procedure in Mplus. Little evidence for negative associations of work schedules and related factors with spousal…