Search results for "tietämyksenhallinta"

Drawing conclusions about what co-participants know: Knowledge-probing question–answer sequences in new employee orientation lectures

2019

This study aims to uncover the processes of interaction through which knowledge acquisition in new employee orientation is monitored and controlled. Using video-recordings of orientation lectures as data, the study focuses on question–answer sequences in which the lecturer’s question probes into the state of the employees’ knowledge; in particular, it looks at the third turn of the sequence, in which the lecturer comes to a conclusion concerning the participants’ knowledge. This is shown to be an unavoidably practical accomplishment, which is contingent on both the often ambivalent responses of the participants and the design of the knowledge-probing question. Also, the lecturer orients to…

An introduction to knowledge computing

2014

This paper deals with the challenges related to self-management and evolution of massive knowledge collections. We can assume that a self-managed knowledge graph needs a kind of a hybrid of: an explicit declarative self-knowledge (as knowledge about own properties and capabilities) and an explicit procedural self-knowledge (as knowledge on how to utilize own properties and the capabilities for the self-management).We offer an extension to a traditional RDF model of describing knowledge graphs according to the Semantic Web standards so that it will also allow to a knowledge entity to autonomously perform or query from remote services different computational executions needed. We also introdu…

Managing sudden change of working practices in schools during the COVID-19 pandemic

2020

Knowledge building and roles in Citizen Science : findings from the CS Track survey 2021

2021

On the influence of national culture on knowledge sharing

2013

Organisaatioiden välinen kilpailu on koventunut viime vuosikymmeninä globalisoitumisen takia. Myös kansainvälisyys on lisääntynyt. Uusien innovaatioiden avulla voidaan parantaa yritysten kilpailukykyä. Tästä syystä yrityksien ja organisaatioiden tulisi kiinnittää huomioita uusien innovaatioiden luomiseen. Tietämyksen jakamisella ja innovaatiokyvykkyydellä on osoitettu olevan positiivinen yhteys. Tähän perustaen tietämyksen jakamiseen pitäisi kiinnittää enemmän huomiota. Kuitenkin nykyiset tietämyksen jakamisen teoriat ovat joko liian abstrakteja tai jättävät relevantteja osa-alueita teorian ulkopuolelle, jonka syystä ne eivät ole hyödyllisiä akatemian ulkopuolella. Tässä pro gradu – työssä …

Asiakastietämyksenhallinta asiakkuudenhallintajärjestelmän avulla : tapaustutkimus erikoiskaupan alalta

2016

Asiakastieto ja sen hyödyntäminen on oleellinen osa nykyaikaista liiketoimintaympäristöä sekä sen kehittämistä. Asiakassuhdetta pyritään ylläpitämään sekä tehostamaan nykyaikana yrityksissä asiakkuudenhallintajärjestelmillä, jotka vaativat toimiakseen asiakastietoa. Asiakkuudenhallintajärjestelmällä pyritään jakamaan organisaatiossa tietämystä asiakassuhteesta eri sidosryhmien käyttöön, jotta asiakassuhdetta voidaan kehittää yrityksen kannalta mahdollisimman tuottavaan suuntaan. Tietämyksenhallinta sekä asiakastietämyksenhallinta ovat tärkeitä osia onnistuneessa asiakkuudenhallinnassa. Motivaationa tutkielmalla on tarve ymmärtää mitkä tekijät vaikuttavat asiakastie-tämyksenhallintaan asiakk…

Co-creation of Knowledge for Innovation Requires Multi-Stakeholder Public Relations

2018

Co-creation of knowledge requires intensive collaboration. Knowing the main challenges to address will help the functioning of co-creation collaboration networks and their public relations.

A Knowledge Interface System for Information and Cyber Security Using Semantic Wiki

2018

Resilience against information and cyber security threats has become an essential ability for organizations to maintain business continuity. As bulletproof security is an unattainable goal, organizations need to concentrate to select optimal countermeasures against information and cyber security threats. Implementation of cyber risk management actions require special knowledge and resources, which especially small and medium-size enterprises often lack. Information and cyber security risk management establish knowledge intensive business processes, which can be assisted with a proper knowledge management system. This paper analyzes how Semantic MediaWiki could be used as a platform to assis…

Automatic knowledge discovery from sparse and large-scale educational data : case Finland

2017

The Finnish educational system has received a lot of attention during the 21st century. Especially, the outstanding results in the first three cycles of the Programme for International Student Assessment (PISA) have made Finland’s education system internationally famous, and its unique characteristics have been under active research by various, predominantly educational, scholars since then. However, despite the availability of real but often sparse big data sets that would allow more evidence-based decision making, existing research to date has mostly concentrated on using classical qualitative and (univariate) quantitative methods. This thesis discusses, in general terms, knowledge discove…

Globally distributed knowledge sharing in social software environments : barriers and interventions

2014