Search results for "tourist"
showing 10 items of 195 documents
The role of ICT, eWOM and guest characteristics in loyalty
2019
Purpose This study aims to examine how technologies contribute to consumer loyalty in the tourist industry. To achieve this objective, information and communication technology (ICT) development and electronic word-of-mouth (eWOM) are analysed to explore their direct and indirect effects on satisfaction and loyalty dimensions. The moderating role of customer characteristics (personal and experience-related variables) is also considered to study the complex relationship between satisfaction and loyalty. Design/methodology/approach A quantitative study based on a questionnaire structured was developed. The survey was conducted with 386 guests from Spanish hotels. SEM methodology is applied to…
La toma inteligente de decisiones en los procesos de planificación de destinos turísticos de litoral: el plan de infraestructuras turísticas de canar…
2017
El Plan de Infraestructuras Turísticas de Canarias [PITCAN2017-2013] es un encargo de la Dirección General de Infraestructuras Turísticas de la Consejería de Turismo, Cultura y Deportes del Gobierno de Canarias a un grupo de investigadores de la Cátedra de Turismo CajaCanarias‐Ashotel‐Universidad de La Laguna y del grupo de investigación de la ULL ReinvenTUR: renovación e innovación turística, a través de la Fundación General de la Universidad de La Laguna. El objetivo del plan es enumerar y priorizar las infraestructuras turísticas públicas a implementar en el período 2017-2023. Para el desarrollo de este objetivo se ha aplicado un proceso metodológico basado en la participación de agentes…
A survival approach for the analysis of cruise passengers’ behavior at the destination
2016
The present work aims at proposing an analysis of cruise passengers’ behavior at the destination through a survival analysis approach. Data collected through GPS devices on cruise passengers’ behavior in the port of Palermo and Dubrovnik are analyzed in order to show similarities and differences among behaviors at the destination, according to socio-demographic characteristics. Results are of interest from both a methodological perspective, related with the processing and the analysis of GPS data, and from the destination management perspective.
La mobilità dei turisti: dimensioni statistiche e valutazioni economiche.
2013
L’indagine sulla mobilità turistica: strumenti di rilevazione
2010
This paper discusses the features and the structure of the interview forms used within the sample research on tourist mobility carried out in Sicily and Sardinia in years 2009 and 2010. The focus of the paper is on the strategies adopted by the research team in order to control non sampling errors. The limitations of the instruments respect to the secondary purposes of the research will be discussed as well.
The research on the mobility of tourists in Sicily: detection and estimation of non-sampling errors
2011
Multidestination trip, tourism
2015
Multidestination trips are characterized by the movement from tourist-generating regions to more than one single destination during the same trip. This article provides a comprehensive definition of multidestination trip for the Encyclopedia of Tourism.
Mobilità del turismo regionale incoming. Aspetti socio-economici dei comportamenti e delle motivazioni (volume a stampa).
2013
Cruise passengers' behavior at the destination: Investigation using GPS technology
2016
This paper aims at segmenting cruise passengers in order to identify passengers' profiles according to their behavior at destination. Through an integrated use of traditional survey instruments and of GPS technologies, a set of indicators for the analysis of passengers' mobility at destination is proposed. Data collected in the port of Palermo are used in order to investigate space-time activities of cruise passengers at the destination. Monothetic Analysis is used in order to segment passengers according to their behavior at destination, and groups are then compared in terms of socio-demographic characteristics and other variables collected through questionnaire-based survey. Results ident…
Propuesta de un método de evaluación del patrimonio cultural y su aplicación en Cortes de Pallás (Valencia)
2020
Las áreas rurales han experimentado significativas transformaciones socioeconómicas en las últimas décadas, en las cuales ha sido común la competencia de los ámbitos urbanos. Actualmente constituyen espacios multifuncionales caracterizados por el desempeño de nuevas actividades, donde el patrimonio se configura como un recurso esencial en las estrategias de desarrollo territorial (local). No obstante, el diseño de proyectos de valorización requiere la identificación del valor de cada bien. El propósito del estudio es la propuesta de un método de evaluación del patrimonio cultural, conformado por tres sistemas específicos que permiten cuantificar el interés patrimonial de los bienes inmueble…