0000000000011239

AUTHOR

Ana Laugé

showing 2 related works from this author

Group model building: a collaborative modelling methodology applied to critical infrastructure protection

2012

Large crises management, affecting CIs needs multidisciplinary knowledge including technical, economical, social, political, legal and managerial knowledge. Being these crises international a huge variety of agents is involved in their response. This situation concludes in a set of stakeholders who only have fragmented knowledge. In the presence of dispersed and incomplete knowledge, and of fragmented and disrupted crisis management, the collaborative approach group model building (GMB), where modelling experts unify fragmented, tacit knowledge from domain experts, is a valuable option. However, GMB has been little used in CIP. We have done so in the context a European project on crisis man…

PoliticsEngineeringKnowledge managementTacit knowledgebusiness.industryMultidisciplinary approachCritical infrastructure protectionContext (language use)Crisis managementbusinessSystem dynamicsVariety (cybernetics)International Journal of Organisational Design and Engineering
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Improving the Crisis to Crisis Learning Process

2014

While crises may appear to be event-driven, post-mortem accounts often identify factors that accumulate over time and increase the likelihood of failure. These factors are particularly difficult to anticipate when multiple organizations are involved in crisis preparation and event detection. Through the development of a systems-based model of crisis management, it was learned that knowledge sharing can be accelerated or inhibited by the development of trust among organizations through the management of events. Is it possible to operationalize this finding? This hypothesis is one of the findings of the SEMPOC project, which examined crisis preparation and mitigation in the hypothetical conte…

Knowledge managementOperationalizationPublic economicsEmergency managementEvent (computing)Process (engineering)business.industryContext (language use)Crisis managementPublic relationsKnowledge sharingCommunity of practiceEliteBusiness2013 46th Hawaii International Conference on System Sciences
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