Enhancing Urban Brownfield Regeneration to Pursue Sustainable Community Outcomes through Dynamic Performance Governance

This paper discusses the case of Puerto Madero (Buenos Aires, Argentina) to illustrate how the “Dynamic Performance Governance” framework is able to support policy networks to pursue sustainable community outcomes in urban brownfield regeneration. The case is an example of successful implementation of urban renewal carried out through a significant involvement of the private sector. It portrays a “financially-driven” governance mode which entails balancing the advantage of cash flow reinvestment for public services and infrastructure capacity development, with potential shortcomings in terms of social inclusion. Findings reveal two main trade-offs associated with policy design and implement…

Archeologia, quale lavoro dopo l’università? Un’analisi multidisciplinare del rapporto tra ricerca, formazione, professione e opportunità imprenditoriali

Nel corso degli ultimi venti anni, la ricerca scientifica si è caratterizzata per un approccio multidisciplinare, capace di ripensare le discipline di base, nella convinzione che la contaminazione possa gene- rare nuova conoscenza. In un siffatto con- testo, gli studiosi di archeologia più volte hanno messo in discussione il ruolo della propria disciplina nella società contemporanea, interrogandosi sulle possibili interazioni e sulle sinergie con scienze diverse e apparentemente ‘lontane’. Questa sfida pone non poche problematiche riguardo agli investimenti in capitale umano che sono necessari per far coesistere e sviluppare saperi diversi in modo integrato. Il riferimento è alla definizion…

Crowdsourcing as a mode of open innovation: Exploring drivers of success of a multisided platform through system dynamics modelling

This article aims to explore drivers of success of a crowdsourcing platform. The study conceptualizes crowdsourcing as a mode of open innovation and places such a concept within the context of the sharing economy. Upon this framework, the paper analyses the case of InnoCentive, a successful crowdsourcing platform where innovation-driven organizations search for solutions to their R&D tasks. The system dynamics model frames main InnoCentive business processes and offers a causal perspective on the relationships between platform performance—in terms of users base—and resources structure. The discussion on simulation outputs is carried out through a dynamic performance management view of p…

Framing the Sources of Image of a Local Area through Outcome-Based Dynamic Performance Management

This article investigates the place image concept. It aims to frame major factors impacting on the image of a local area and to suggest associated measures. The adoption of a dynamic approach enables the exploration of four major factors: the level of tourism development, the fit of contextual attributes, the strength of identity, and the level of synergy between public and private sectors. The emerging conceptual model identifies twelve performance indicators driving interdependencies between outputs and outcomes. Such a model eventually is applied to the “Taormina-Etna district” – located in Sicily (Italy) – with the intent to discussing its effectiveness.

Destination Governance at Stake: Fostering Policy Coordination Among Decision-Makers of a Small Town

This research aims to foster small-town decision-makers’ awareness of policy coordination as a central issue in either implementing collaborative governance and designing tourism development policies. To this end, a System Dynamics-based Interactive Learning Environment (ILE) has been designed with the intent of challenging decision-makers to increase tourism in the small town, while managing trade-offs among individualistic vs. collaborative behaviour. The action research took place in Castelbuono, a small tourism destination in Sicily (Italy). Three major decision-makers were involved: the mayor of the town, the museum’s director, and a restaurant owner. The use of the ILE has enabled dec…

Tourism Governance at Stake: supporting decision makers in a small town through an Interactive Learning Environment

Image of a Local Area: Measuring and Managing

The image of a local area can be conceived as cumulative beliefs, ideas, opinions, and experiences people have about a place. Image embodies a large number of information, memories, and suggestions that pertain to a specific place, which are processed by human mind by selecting relevant evidence from a big amount of data about a local area. Image conceptualizes the value and/or a certain level of performance that a place expresses and it inspires human behaviors. The image of a local area is perceiveid by people, it is part of knowledge structures related to a place and it is long-lasting and difficult to change. Measuring and managing the image of a local area can support the socioeconomic…

Leveraging Collaborative Governance: How Co-production Contributes to Outcomes and Public Value in a Small Town

Collaborative governance is increasingly considered an effective approach to improve outcomes and public value. This chapter focuses on co-production as an instrument to implement collaborative governance at local level. It is not uncommon that small towns develop co-production processes to deliver cultural and touristic services. Out of a literature review, the study develops a Dynamic Multidimensional Performance Management framework to explore the impact of co-production on community outcomes. To this end, this chapter discusses the case “Museo Civico di Castelbuono (MCC)”,which concerns the co-production process of the guided tour of the museum’s venue. The resulting model provides insi…

Co-produzione di valore nei servizi museali e performance multidimensionali: un approccio dinamico a supporto del management culturale

Contesto della ricerca: nei piccoli centri urbani la co-produzione di servizi museali può essere una leva per la generazione di valore pubblico. Obiettivi del paper: lo scritto mira ad illustrare come un approccio multidimensionale di performance governance sia in grado di offrire una prospettiva sistemica per l’identificazione degli outcome gestionali, organizzativi e di comunità nonché di evidenziare leve per il miglioramento dei processi di generazione di valore nei musei e a beneficio della comunità. Metodologia: dapprima si è proceduto alla revisione della letteratura sul tema della co-produzione di servizi pubblici. Per analizzare le performance di tali contesti collaborativi si è cos…

The contribution of "spontaneous" health care networks to improving outcomes: Opportunities and challenges from the perspective of planning and control systems

The article aims to explore how Planning Control systems may support network-oriented policy-making in the health care sector. This work examines the case of ISMETT (Mediterranean Institute for high specialized transplants and therapies), a Sicilian hospital established in 1998 to provide high specialized and complex transplants and therapies. ISMETT pertains to several networks and it has a long-time experience in establishing and governing such inter-organizational relationships. The analysis of the case illustrates how health care networks may contribute to improve health and generate social and economic outcomes for the community.

Enhancing the governance of local areas through Dynamic Performance Management

This doctoral dissertation applies the findings of explanatory studies in the field of Dynamic performance management (DPM) to the public sector. Purpose. This work aims to show how DPM may support decision-makers in outlining sustainable policies for local areas. The study investigates local areas as meta-organizations. Design. The research takes a relativist perspective and investigates social phenomena through a deductive-inductive approach where qualitative research strategies assume a descriptive account in accordance with management science and System Dynamics (SD) tradition. The systematic review of the evolution of management models of public sector organizations sets the ground for…

Performance Management in the Public Sector

Performance management is a management style aimed at setting goals and ensuring that such targets are achieved through a planning and control cycle. It embodies a set of activities, tools, and mechanisms intended to measuring and evaluating results to continuously improve performance.

Dealing with abnormal business growth by leveraging local area common goods: an outside-in stakeholder collaboration perspective

PurposeThe purpose of this paper is to illustrate how for a business located in a local area that does not portray the characteristics of the “Silicon Valley” stereotype, developing a strategy that pretends to autonomously set its boundary spanning may lead to unsustainable growth.Design/methodology/approachThis work suggests Dynamic Performance Management (DPM) as a method to implement an outcome-based view of sustainable development of small- and micro-sized organizations in their own context. A case study shows how collaboration between the public and the business sector may improve local area's outcomes and develop common goods in the context.FindingsAmong the “abnormally-grown” small-a…