ERP and Organizational Misfits: An ERP Customization Journey
Abstract Enterprise resource planning (ERP) projects are complex and resource demanding. Some ERP projects fail due to what is called ‘misfit’ between the adopting organization's business requirements and the ERP's functionalities. Existing literature has studied how ERP systems match to different organizations and have argued that there always exists a gap between the business rules embedded in the system, and the practices and processes that exist in organizations. Thus, tailoring might be an important procedure during ERP implementations, in which the ERP customization takes place in order to ensure the compliance with the organizations’ critical business processes and requirements. Via …
The Use of Experts Panels in ERP Cost Estimation Research
Published version of a chapter in the book: Enterprise information systems. The original publication is available at www.springerlink.com, http://dx.doi.org/10.1007/978-3-642-16419-4_10 This paper is an effort towards illustrating the use of expert panel (EP) as a mean of eliciting knowledge from a group of enterprise resource planning (ERP) experts as an exploratory research. The development of a cost estimation model (CEM) for ERP adoptions is very crucial for research and practice, and that was the main reason behind the willingness of experts to participate in this research. The use of EP was very beneficial as it involved various data collection and visualisation techniques, as well as…
The Future of ERP Systems: look backward before moving forward
Abstract This paper explores the enterprise resource planning (ERP) systems literature in an attempt to elucidate knowledge to help us see the future of ERP systems’ research. The main purpose of this research is to study the development of ERP systems and other related areas in order to reach the constructs of mainstream literature. The analysis of literature has helped us to reach the key constructs of an as-is scenario, those are: history and development of ERP systems, the implementation life cycle, critical success factors and project management, and benefits and costs. However, the to-be scenario calls for more up-to-date research constructs of ERP systems integrating the following co…
ERP lifecycle: When to retire your ERP system?
Published version of a chapter in the book: Enterprise information systems, vol 219, part 3, 168-177. Also available from the publisher at: http://dx.doi.org/10.1007/978-3-642-24358-5_17 A lot of research has been undertaken focusing on ERP systems lifecycles, but very little paid attention to retirement. ERP retirement means the replacement of an ERP with another. The aim of this research paper is to investigate why and when should organizations retire their ERP systems. A convenience case study of an SME has been selected from Egypt. The case study under investigation has retired their local ERP system and replaced it with SAP ERP. Results of our analysis indicated that reasons of retirem…
ERP systems in SMEs: A literature review
Published version of a chapter in Proceedings of the 44th Hawaii International Conference on System Sciences. Also available from the publisher: http://doi.dx.org/10.1109/HICSS.2011.191 This review summarizes research on enterprise resource planning (ERP) systems in small and medium-size enterprises (SMEs). Due to the close-to-saturation of ERP adoptions in large enterprises (LEs), ERP vendors now focus more on SMEs. Moreover, because of globalization, partnerships, value networks, and the huge information flow across and within SMEs nowadays, more and more SMEs are adopting ERP systems. Risks of adoption rely on the fact that SMEs have limited resources and specific characteristics that ma…
ERP Lifecycle
A lot of research has been undertaken focusing on ERP systems lifecycles, but very little paid attention to retirement. ERP retirement means the replacement of an ERP with another. The aim of this research paper is to investigate why and when should organizations retire their ERP systems. A convenience case study of a SME has been selected from Egypt. The case study under investigation has retired their local ERP system and replaced it with SAP ERP. Results of the analysis indicate that reasons of retirement were: wrong selection, users were not involved in the selection process, and lack of an official implementation methodology. This is considered a new finding since main stream literatur…
Back-Propagation Artificial Neural Network for ERP Adoption Cost Estimation
Published version of a chapter in the book: Enterprise information systems, vol 220, part 2, 180-187. Also available from the publisher at: http://dx.doi.org/10.1007/978-3-642-24355-4_19 Small and medium size enterprises (SMEs) are greatly affected by cost escalations and overruns Reliable cost factors estimation and management is a key for the success of Enterprise Resource Planning (ERP) systems adoptions in enterprises generally and SMEs specifically. This research area is still immature and needs a considerable amount of research to seek solid and realistic cost factors estimation. Majority of research in this area targets the enhancement of estimates calculated by COCOMO family models.…
Why Benefits Realization from ERP in SMEs Doesn't Seem to Matter?
Author's version of a chapter in Proceedings of the 44th Hawaii International Conference on System Sciences. Also available from the publisher: http://dx.doi.org/10.1109/HICSS.2011.497 It is often argued that IT investments require active management practices for benefits realization. This applies also to enterprise resource planning (ERP) systems. As well, benefits realization efforts are assumed to create more value than they cost. Hence, the maturity of organizations should be increased and their cultures cultivated towards more rational benefits realization practices. Our study on ERP implementations in Egyptian medium-sized organizations, however, provides aberrant results that challen…
ERP in SMEs : exploring ERP lifestyle cost issues
Doctoral dissertation, Faculty of Economics and Social Sciences, University of Agder, Kristiansand 2013 This thesis presents a study of Enterprise Resource Planning (ERP) systems lifecycle in small and medium-sized enterprises (SMEs). The majority of businesses and firms around the globe can be considered to be SMEs. Thus, SMEs are seen to be typical companies that are the cornerstone of most economies. Compared with large enterprises (LEs), SMEs have limited budgets and resources, and have a higher sensitivity to costs. Although ERP adoption is one of the most complex, costly, and biggest projects an enterprise can embark on, many factors lead SMEs to take such a decision. When SMEs take t…
ERP Systems in SMEs: An Extended Literature Review
This review summarizes research on enterprise resource planning (ERP) systems within the domain of small and medium-size enterprises (SMEs). Due to the close-to-saturation of ERP adoptions in large ...