From the blogosphere into the parliament: The role of digital technologies in organizing social movements

Abstract In this paper, we present a process model exploring the roles played by digital technologies (DTs) in the organization of collective action (CA) of social movements (SMs) at different points in their lifecycles. The process model, which is based on an exploratory case study of the Italian Five Star Movement, relates the environmental conditions to the working logic, structure and use of DTs at three different stages of the SMs. We explain how these choices are adopted at each stage to address internal and environmental challenges and how they create further challenges to be addressed to pass to the next stage. We further explore the dynamics between the logic of connective and coll…

Exploring Public Sector’s Roles in Collaborative Consumption – A Research Agenda

Part 2: Digital Collaboration and Social Media; International audience; Motivated by the growing significance of sharing economy within our society, we here discuss which role the public sector may have within collaborative consumption (CC). CC refers to a business model grounded on peer-to-peer based sharing of goods and services through community-based online services. While public sector to a large extent has transformed from formalised bureaucratic structures into more hybrid organisations, focusing on the co-creation between public and private stakeholders, public sector’s role within the sharing economy is still in need for further investigation. We reflect on the need for studying ho…

Citizens AND HYdrology (CANDHY) : conceptualizing a transdisciplinary framework for citizen science addressing hydrological challenges

Widely available digital technologies are empowering citizens who are increasingly well informed and involved in numerous water, climate, and environmental challenges. Citizen science can serve many different purposes, from the "pleasure of doing science" to complementing observations, increasing scientific literacy, and supporting collaborative behaviour to solve specific water management problems. Still, procedures on how to incorporate citizens' knowledge effectively to inform policy and decision-making are lagging behind. Moreover, general conceptual frameworks are unavailable, preventing the widespread uptake of citizen science approaches for more participatory cross-sectorial water go…

Tensions in Online Communities: The Case of a Mass Size eParticipation Initiative

Part 4: Critical Reflections; International audience; While Online Communities (OCs) are increasingly used to involve people in organizations and societies, few studies focus on how OC influence political decision making within eParticipation initiatives. This issue is explored through an interpretive case-study of the Italian Five Star Movement (M5S), a mass-size eParticipation political initiative recently founded by private citizens. The use of OCs is a common strategy to involve groups of people to easily connect on-line, cooperating on common and shared interests. We here focus on understanding the internal and external forces influencing on the OCs, to better understand how to manage …

The public sector's roles in the sharing economy and the implications for public values

Abstract Motivated by the growing significance of the sharing economy, we discuss the roles the public sector may play within the sharing economy and the corresponding implications for public values. The sharing economy represents a transformative agent for the public sector within the current landscape of digital transformation. While the public sector has so far acted mainly as a regulatory body in the sharing economy, we here discuss implications for other roles the public sector may take on, including the roles of customer, service provider, and platform provider. Framed within the context of the public value ideals (professional, efficiency, service, and engagement), we examine the opp…

From the Blogosphere into Real Politics: The Use of ICT by the Five Star Movement

Research on ICT and the public discourse often focuses on how ICT can be used to increase citizen participation in political decision-making processes. The Italian Five Star Movement (5SM) represents a novel approach to using ICT to include citizens, and a big challenge for the traditional political actors. The 5SM was initiated outside the established political systems, with the use of Internet tools as cornerstones to promote political actions based on the directly expressed will of citizens. In this paper, based on an exploratory case study approach and informed by the introduction of E-Democracy models, we investigate the role of ICT in various phases of the 5SM, from its birth through …

Combining social media affordances for organising collective action

Exploring Collective Action Dynamics in Online Communities from a Critical Realist Perspective

Scholars have been increasingly studying Online Communities (OCs) for a variety of purposes, focusing on issues like individual motivation, knowledge sharing, and governance structure. Few studies focused on the entanglement among technology, people, and organizational structures that support working dynamics within OCs. This paper addresses this issue by exploring causal mechanisms sustaining the collective actions of OCs through a retroduction process. Based on the study of the OC of an Italian political movement, the Five Star Movement, the concept of affordance is involved to describe the generative mechanisms and new affordances are identified on collective action within OCs. Our work …

‘Gentlemen, all aboard!’ ICT and party politics: Reflections from a Mass-eParticipation experience

Abstract Information and Communication Technology (ICT) use is becoming an ever more popular way to involve citizens in political decision making. And yet, despite their recently increasing number, few eParticipation initiatives have achieved their intended aims. If nothing else, this shows that the internal processes, challenges and opportunities of using ICT to engage citizens in politics deserve further examination. The present paper attempts to undertake such an investigation by analysing Italy's Five Star Movement, a mass-eParticipation-based political organisation recently founded by private citizens. Using an interpretive case-study approach, this paper assesses the goals, participat…

From protest to parliament : The role of digital technologies within an online community

Our teaching case introduces the story of how the Italian Five Star Movement used digital technologies in the growth from a personal blog discussing politics back in 2005 to the most voted party in the Italian election in 2018, becoming part of the government. The Italian Five Star Movement is among the largest eParticipation initiatives globally. It is (almost) totally organized through the use of digital platforms. Members form online communities and are continuously invited to discuss and make decisions that end up into Italian politics. Adopting a chronological perspective, we describe the development of the Italian Five Star Movement, focusing on their use of digital technologies at va…