A Delphi proposal as a starting point for building a system of indicator for corporate communication agents

The new digital context poses new challenges for corporate communication agents. In this new context, the availability of reliable information systems for decisions-makers is of particular importance; this is precisely the main objective of the RTV2025 project: the identification, selection and construction synthetic indicators on governance, financing, accountability, innovation, quality and value of the audio-visual public services. The Delphi method is one of the most used techniques to obtain and aggregate expert valuation on a complex issue; in our case, the Delphi will gather the opinion of a group of experts about the suitability of a list of partial indicators that will later serve …