0000000000170052
AUTHOR
ØYvind Hellang
e-Government and municipal organisational change
Masteroppgave i informasjonssystemer 2006 - Høgskolen i Agder, Kristiansand Complex challenges faced by Norwegian municipality come from many sources such as balancing their role as generalist service providers with the increased call for tightening municipal budgets. Today, the municipalities also have to consider public tenders while making sure they retain enough of their core competency to give quality services to the public. When dealing with these issues, the public administration seeks solutions in the form of new organisational structures, work process re-engineering and new information systems to answer ever tougher demands from central authorities and the public. Research into the…
Arbeidsmiljøets betydning for sykepleierstudenters valg av arbeidsgiver En kvalitativ studie med søkelys på rekruttering av sykepleiere til kommunale helse- og omsorgstjenester
Det er behov for at flere sykepleiere vil jobbe i kommunehelsetjenesten. En spørreundersøkelse blant tredjeårsstudenter fra et årskull i bachelorprogram sykepleie (n=101) synliggjorde arbeidsmiljø som den viktigste faktoren for valg av arbeidsgiver som nyutdannede sykepleiere. Denne artikkelen omhandler en oppfølgingsstudie, hvor hensikten var å få økt innsikt i hva sykepleierstudenter forbinder med et godt arbeidsmiljø. Studien hadde et kvalitativt design, med semistrukturerte individuelle intervjuer av 15 studenter rekruttert fra samme kull som spørreundersøkelsen. Datamaterialet ble analysert tematisk, og vi fant at studentene beskrev et godt arbeidsmiljø som spennende, støttende og leve…
Diverging approaches to benefits realization from public ICT investments
PurposeThe purpose of this paper is to explore practical methods for benefits realisation, with the intention of investigating if they are variance of a theme or rather can be classified as different approaches.Design/methodology/approachBased on a document study of Norwegian methods‐in‐use, this study uses an analytical comparison following an assimilation‐accommodation procedure to categorize the chosen methods as instances of approaches to benefits realisation.FindingsThis study documents the emergence of several methods from practice in the last half decade. This analysis suggests the existence of three distinct approaches to benefits realisation and defines these according to their cen…
Assessing Effects of eGovernment Initiatives Based on a Public Value Framework
Published version of a chapter in the book: Electronic Government. Also available from the publisher at: http://dx.doi.org/10.1007/978-3-642-33489-4_21 Assessing effects of eGovernment initiatives is considered an important but challenging endeavor. Assessments are, among other things, important to justify e-government investments. They are challenging because they are complex, often based on locally defined indicators, many times over-emphasizing financial effects, imprecise, faced with a number of contingencies and very seldom validated. Consequently, effect assessments can be seen as imprecise and difficult to compare across different initiatives. This paper addresses some of the challen…
Collaborative Process Modelling and Evaluation in E-health
Published version of a paper from the conference:Scandinavian Conference on Health Informatics; August 22; 2014; Grimstad; Norway There is a gap in Design Science Research literature regarding context and methodologies for Evaluation. The Evaluation stage is the bridge between Design (or procurement); and Benefit management. Taking a constructive approach to the many challenges this poses; we propose a framework for e-health design science research evaluation. We also perform a systematic literature review for the use of process modelling notation in e-health; as a prerequisite for process and service co-creation and evaluation; and assess these; as they are applied in the literature; for c…