0000000000205637
AUTHOR
Lise Amy Hansen
Fra behovskartlegging til innovasjon for personer med utviklingshemming – noen metodiske og etiske refleksjoner
Offentlig sektor erfarer i økende grad et behov for innovasjon og teknologiutvikling av sine tjenester. Et viktig premiss er at nye løsninger skal løse reelle og fremtidsrettede behov, og som en følge av dette har oppmerksomheten rundt brukerinvolvering økt de senere årene. Det er mangel på kunnskap om hvordan brukeropplevelser kan bidra, og mange innovasjonsprosjekter har mislyktes på grunn av manglende forståelse for behovene til dem som skal dra nytte av nye løsninger. Det manglende kunnskapsgrunnlaget utfordres særlig når man skal innovere i komplekse kontekster der mange aktører er involvert, og når sluttbruker har en kognitiv funksjonsnedsettelse. Disse utfordringene er fremtredende i…
Generation of Design Principles as Knowledge Conversion - Elucidating Dynamics
In this paper we apply the perspective of knowledge conversion with recent identified core elements for developing design principles to elucidate the dynamics of design principles. In the paper, the elements of influence, actors, and formulation are integrated in a knowledge conversion process of socialization, externalization, combination, and internalization – through which tacit knowledge is made explicit, shared, and turned into action. We exemplify this process with three empirical cases using action design research (ADR) to develop IT artifacts and generate design principles. Our paper shows the dynamics across a process of generating design principles. Viewing the generation of desig…
Enactive methods towards situational learning - engaging people with intellectual and developmental disability in design
In this paper we explore how enactive methods may support and enhance the design of mobile solutions for people with intellectual and developmental disabilities. Our project deals with supporting independent public transport and applies enactive methods in order to account for the interdependent nature of technology, disability, and environment. We staged three iterations of a bus workshop and one theatre workshop where real, everyday scenarios were acted out to gain tacit yet crucial insights. These enactive workshops and the prototype testing showed that transport activities are context dependent and unique to each individual. In our case, enactive methods revealed that independent public…
Designing Transport Supporting Services Together with Users with Intellectual Disabilities
Transportation is an important yet challenging aspect in terms of mobility for persons with intellectual disabilities (ID). Despite positive implications of designing services with users, persons with ID are rarely given the opportunity to be involved in such design processes. In this action design research (ADR) study we involve persons with ID in the design through observations, photovoice interviews and in a staged, yet naturalistic user enactments on a bus. Our research contributes with design insights on transport supporting services and insights on user involvement of persons with ID in ADR. The three ADR cycles showed that people with ID is a heterogenous group of users and as such e…
Me, Myself and I - Supporting People with Intellectual Disabilities Towards Self-determination
The transition into work is challenging for people with intellectual disabilities (ID) and there are few digital services that support this process. The transition involves several organizations and professionals that need to collaborate and coordinate their documentation and their initiatives. This prototype paper describes a self-reflective career tool designed to support young adults with ID towards self-determination and transitions into work. The users are supported through features such as mapping of interests, skills and abilities, goal setting and progress overview. The prototype of the self-reflective career tool has been evaluated formatively and is continuously redesigned and fur…