0000000000219703

AUTHOR

Anders Henriksen

Evaluation of OSA API's for 3rd party developers of Telco-services

Masteroppgave i informasjons- og kommunikasjonsteknologi 2002 - Høgskolen i Agder, Grimstad Changes in business models introduce new actors to the telecom business. A set of new demands occurs and to handle this, a technical enabler like OSA is needed. Telenor R&D, which often provides Telco services in research projects, must form an opinion concerning this framework. Thus an evaluation of OSA is inquired. This thesis presents an introduction and evaluations of the OSA framework, further, a closer look at two of the OSA API’s (User Status and Terminal Capabilities) are made. To enhance the evaluation, Youngster has been utilized as an example of where the OSA framework can be used. An impl…

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Enterprise Portal Personalization: Direct and Indirect End-User Effects, and the Moderating Effects of Gender

Enterprise portals offer rich functionality for end- user personalization, but few studies have been conducted on the end-user effects of this feature. This article presents a study of end-user effects of personalization, using the combined technology acceptance model (TAM) and the theory of planned behaviour (TPB) as a research framework. We propose that personalization indirectly affects end-users' intentions through effects on ease of use, usefulness, attitude and behaviour control. In addition, it may have a direct effect on end-users' intentions to use enterprise portals that is not mediated by the variables of the combined TAM/TPB-model. Because previous studies have found gender diff…

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