0000000000225826
AUTHOR
Jose M. Sarriegi
Towards a resilience management guideline — Cities as a starting point for societal resilience
Unexpected crises and risks affect the urban population. Critical infrastructure dependency, climate change and social dynamics have captured the attention of city decision makers across different disciplines, sectors, and scales. Addressing these challenges mandates an increase in resilience. This article presents the development of the novel European Resilience Management Guideline (ERMG) developed by the European H2020 Smart Mature Resilience (SMR) project. It encompasses five supporting tools for city resilience. The purpose of this article is threefold. First, it describes the extensive co-creation methods used to establish, validate and test the five ERMG tools as collaborations among…
Improving the Crisis to Crisis Learning Process
While crises may appear to be event-driven, post-mortem accounts often identify factors that accumulate over time and increase the likelihood of failure. These factors are particularly difficult to anticipate when multiple organizations are involved in crisis preparation and event detection. Through the development of a systems-based model of crisis management, it was learned that knowledge sharing can be accelerated or inhibited by the development of trust among organizations through the management of events. Is it possible to operationalize this finding? This hypothesis is one of the findings of the SEMPOC project, which examined crisis preparation and mitigation in the hypothetical conte…
Environmental Management Maturity: The Role of Dynamic Validation
Maturity models enhance the performance of companies by prescribing a trajectory through stages of increasing capability. However, a recent review of maturity models concludes that current maturity models hardly meet the design principles required for prescriptive use. To address this deficiency, we conducted semistructured interviews and a Group Model Building study with industrial companies in Spain in which we studied the progression toward a Leading Green Company as the highest maturity stage of environmental management. The findings from the study were tested using surveys with enterprises in Spain, Italy, and the United Kingdom, semistructured interviews in the United Kingdom and cas…
Implementation Methodology of the Resilience Framework
Failure of Critical Infrastructures (CIs) can have severe consequences for our societies. Therefore, CI resilience has attracted increasing attention in industries and policy-making. However, empirical studies on CI resilience are rare. In particular, research on the implementation of policies aiming at an improvement of CI resilience is lacking. Using Group Model Building combined with the Delphi method, and surveys we have developed a framework to improve CI resilience. This research identifies policies to enhance CI resilience against major industrial accidents across four dimensions (technical, organizational, economic and social) and proposes a temporal order to ensure that the benefit…