0000000000239997
AUTHOR
Michele Boulanger
Can Signaling Theory Help Agency and Resource Scarcity Theories Explain Franchisee Failure? Predicting SBA-Backed Loan Defaults
This study examines the use of analytic techniques to develop a model that predicts the potential default of Small Business Administration (SBA) backed loans issued to American franchisees. Data collected by World Franchising (WF) in their 2008 survey and by SBA from 2000-2008, covering 271 diverse US franchise chains, on the reported failure rates and charge off percentages of SBA backed loans was used to explore associations between franchisor characteristics and franchisee loan performances. The predictive capability of the derived model was assessed using a data mining technique in which the original data set is split into two different subsets: one for estimation and one for validation…
Business Cultural Intelligence Quotient: A Five-Country Study
Cultural intelligence (CI) has often been linked to performance at the individual, team, and firm levels as a key factor in international business success. Using a new measure of CI, the business cultural intelligence quotient (BCIQ), our study provides empirical evidence on several key antecedents of CI using data on business professionals across five diverse countries (Austria, Colombia, Greece, Spain, and the United States). The findings suggest that the most important factors leading to cultural intelligence, in order of importance, are the number of countries that business practitioners have lived in for more than six months, their level of education, and the number of languages spoken…
The development and validation of the Business Cultural Intelligence Quotient
Purpose– The purpose of this paper is to present a new instrument for measuring cultural intelligence in the business context (BCIQ).Design/methodology/approach– The paper describes the process of the conceptualization of the model and the development of the instrument, the sample, as well as the validation of the instrument. Directions on the use of the instrument and future research are discussed.Findings– The instrument shows good psychometric properties and good predictive power and outperforms other publicly available CQ measures on a number of dimensions.Originality/value– The unique features and advantages of the present instrument are as follows: first, a refined factor structure co…