Implementing cloud ERP solutions: a review of sociotechnical concerns

2018

Abstract Cloud ERP solutions allow organizations of all sizes to support and coordinate key business processes by leveraging virtualization. Nevertheless, the implementation of cloud ERPs is not straightforward and there are significant issues that need to be taken into account when launching cloud ERP initiatives. To explore these issues, we conducted an in-depth systematic review of related research literature. We identified six key issues related to cloud ERP implementation: a) functionality fit, b) integration, c) data migration, d) organizational change, e) data security, and f) reliability. Furthermore, we mapped these issues to the different sizes of organizations. Based on this revi…