0000000000321357
AUTHOR
Erno Nykänen
Business intelligence in decision making in Finnish enterprises
This exploratory study focuses on Finnish enterprises and examines how and why they are applying business intelligence today. Especially the process from data into knowledge and how business intelligence is utilized in decision making have been studied. We observed that BI tools improve the speed and quality of decision making and BI tools were coupled with actual decision making. BI tools are used frequently but those are only means to an end and in order to examine how they are used to attain specific outcomes. Most of the end users utilised the loosely-coupled approach, but half of the respondents also utilised BI with tighter coupling, structured human decisions, by using customised ana…
The state of Business Intelligence : in Finnish enterprises
Business Intelligence (BI) has recently been of interest both in information technology and accounting fields of research. This owes at least partly to how organisations today have increasing amounts of data and information at their disposal and they are attempting to reap benefits and competitive advantage from them. This study focuses on large Finnish enterprises and examines how they are applying business intelligence today. Especially the process nature of transforming data in to knowledge is under scrutiny and how BI is utilized in decision making. The results indicate that organisations are perceiving benefits from utilising their BI processes and while the technological factors are o…