0000000000328782
AUTHOR
Juana Alejandrina Norrild
showing 2 related works from this author
Regina Schlüter – an entire life devoted to tourism research
2017
Now that tourism has transformed into a growing commercial trade, which revitalizes local economies and poverty relief, social scientists were captivated by tourism as a promising theme for their i...
Maids and housekeepers at luxury hotels: life stories in hotels of Buenos Aires, Argentina
2021
The tourism industry evinces a high turnover of staff which needs further hard training and organisation. Broadly speaking, the service quality seems to be directly proportional to excessive working hours, which are accompanied by less-paid wages and hard working conditions. This paper interrogates furtherly on the (real) motivations of maid and housekeepers who are professionally educated to serve high purchasing power tourists. The research focuses on the needs, socio-economic background of maid and housekeepers as well as the pro and cons of their daily tasks. Based on the life story and story-telling and as the main method of study, we conduct exploratory research -sampled by 8 in-depth…