0000000000346442
AUTHOR
R. Inghilleri
Structured methodology for selection of maintenance key performance indicators: Application to an oil refinery plant
The novel contribution of the work is the proposal of a structured multi-step methodology that may support the Decision Maker (DM) in the measurement of maintenance performance by means of Maintenance Key Performance Indicators (MKPIs). To this aim, a multi-level hierarchical framework able to synthesize the most meaningful aspects affecting the maintenance results is designed. Then, MKPIs are selected from the literature, assigned to the hierarchical framework and ranked by an Analytic Hierarchy Process-based approach with incomplete comparison matrices. A mathematical model is finally formulated to select the optimal set of MKPIs. The methodology is implemented in an oil refinery plant an…
A hierarchical framework for the measurement of maintenance efficacy and efficiency using performance indicators
Maintenance plays an important role in achieving the organizational goals so that the measurement of its effectiveness and efficiency has become an essential element of industrial strategy. In literature several Maintenance Key Performance Indicators (MKPIs) are proposed but none structured approach is suggested to select the best set of MKPIs able to synthetically describe a specific maintenance context. The paper proposes a structured methodology for the maintenance performance measurement by means of MKPIs. Firstly, a multi-level hierarchical framework able to synthesize the most meaningful perspectives affecting the performance of the maintenance process is designed. Successively, some …