Integrating Natural Language Processing (NLP) with existing library framework in enhancing level of users' satisfaction

Introduction: Libraries are the storehouse of information instilling knowledge into human minds. The easy availability of information from online sources has barred users from visiting the library physically. To keep the users intact within the physical confines of a library, there is a need for libraries to evolve through the implementation of state-of-the-art techniques. Purpose– The purpose of this study is to develop a theoretical framework and conceptual background for applying natural language processing (NLP) in library and information science (LIS) to improve library services and related research. This study also aims to identify the LIS areas where NLP can use and implement …