The Role of Agency Theory and Perceived Goal Divergence in IS Continuance: A Replication and Extension Study

2016

Past literature recognizes the power of the well-established information systems continuance theory (ISCT) to explain information systems (IS) continuance. In this study, we integrate constructs from two additional perspectives and discuss their interdependencies with ISCT. We argue that the promising framework proposed by Sorebo et al. [1], which extends ISCT with self-determination theory (SDT), can increase its managerial relevance by adding the variables of users' perceptions of goal divergence and risk aversion, selected from agency theory. The empirical results support Sorebo et al.'s main findings and strongly support the impact of perceived goal divergence on e-learning continuance …