6533b7dafe1ef96bd126e9ae

RESEARCH PRODUCT

The Role of Agency Theory and Perceived Goal Divergence in IS Continuance: A Replication and Extension Study

Boge GulbrandsenTove Bøe

subject

Knowledge managementDivergence (linguistics)business.industryRisk aversionmedia_common.quotation_subject05 social sciencesPrincipal–agent problemContext (language use)02 engineering and technologyInterdependence020204 information systems0502 economics and business0202 electrical engineering electronic engineering information engineeringInformation systemContinuancebusinessPsychologySocial psychology050203 business & managementSelf-determination theorymedia_common

description

Past literature recognizes the power of the well-established information systems continuance theory (ISCT) to explain information systems (IS) continuance. In this study, we integrate constructs from two additional perspectives and discuss their interdependencies with ISCT. We argue that the promising framework proposed by Sorebo et al. [1], which extends ISCT with self-determination theory (SDT), can increase its managerial relevance by adding the variables of users' perceptions of goal divergence and risk aversion, selected from agency theory. The empirical results support Sorebo et al.'s main findings and strongly support the impact of perceived goal divergence on e-learning continuance intention. By replicating and extending the main findings of the original target study, the results of the present study support the demand for an integrative perspective on IS continuance intention which includes ISCT, SDT and principal-agent theory (PAT).

yearjournalcountryeditionlanguage
2016-01-012016 49th Hawaii International Conference on System Sciences (HICSS)
https://doi.org/10.1109/hicss.2016.20