Internet Adoption at the User Level: Empirical Evidence from The Gambia

The unified theory of acceptance and use of technology (UTAUT) are used to investigate technology adoption. However, its application in Sub-Saharan Africa is rare and barely extended to the validation phase. In this paper, we introduce six new moderating factors for UTAUT core determinants and two other direct determinants of Internet adoption. The objective of this approach is to identify relevant elements of Internet adoption at the user level in The Gambia. Moderating factors are interacting terms used when the relationship between independent and dependent variable is weak, inconsistent or non-existent. A case study research design was employed and the data were gathered in Autumn of 20…

Internet abuse by university students: a neglected theme in Africa

The purpose of this paper is to investigate potential Internet abuse by university students, an area lacking research focus in Africa. A case study was conducted at the University of The Gambia (UTG) in 2012. A total of 200 questionnaires were randomly administered to UTG students and 181 valid responses were available for analyses. The result indicates that about 18% of UTG students use the Internet for unspecified activities, demonstrating attributes that could reveal potential Internet abuse. Considering the negative implications of this phenomenon, African researchers cannot afford to neglect this theme. peerReviewed

The role of trust in enhancing Internet use in a high-risk society

Purpose – This paper aims to determine the key trust antecedents that influence Internet users’ trust level toward Internet service providers (ISPs) in a high-risk society. It also investigates trust-building process, major causes of its violation, their potential implications and restoration. Design/methodology/approach – A mixed-method approach was used in collecting data in Kenya in 2014 by using questionnaire and interview techniques. The former was administered to 250 (with 81 per cent response rate) randomly selected Internet users at Kenyatta University while the latter focused on key decision-makers from four randomly selected ISPs in Nairobi. Findings – The results show that Inter…

ICT Barriers and Critical Success Factors in Developing Countries

Since the early 1990s, Information and Communication Technology (ICT) has been perceived as a catalyst for development. However, the UNICEF State of the World’s Children Report 2011 acknowledges that the poor in many developing countries remain largely excluded from ICT and its benefits. This paper aims to address three issues. Firstly, identify ICT barriers in the literature from 2000 to 2011. Secondly, identify ICT barriers through empirical findings and thirdly, categorize these barriers into critical success factors. These aims are achieved by comparing the findings in the literature to our recent empirical results. Two methodologies are used in this study, namely, a systematic literatu…

Sustainable solutions for last mile Internet access in developing countries : critical success factors