A Data-Driven Architecture for Personalized QoE Management in 5G Wireless Networks

With the emergence of a variety of new wireless network types, business types, and QoS in a more autonomic, diverse, and interactive manner, it is envisioned that a new era of personalized services has arrived, which emphasizes users' requirements and service experiences. As a result, users' QoE will become one of the key features in 5G/future networks. In this article, we first review the state of the art of QoE research from several perspectives, including definition, influencing factors, assessment methods, QoE models, and control methods. Then a data-driven architecture for enhancing personalized QoE is proposed for 5G networks. Under this architecture, we specifically propose a two-ste…