0000000000427577
AUTHOR
Timo Pihkala
A framework for a network-level performance measurement system in SME networks
The present study aims to present a theoretical framework for a network-level performance measurement system. The suggested framework for the performance measurement system is composed of the factors that enable and cause the productivity and profitability of the network form of organisation. The framework developed in this study can be divided into six subdimensions: (1) network culture, (2) resources and competences, (3) models of action, (4) internal processes, (5) customer perspective and (6) financial indicators of the network. We argue that this framework provides research opportunities to study the performance of the network form of organisation; but even more importantly, it provide…
A Family Dimension in SME Owner-Managers Ownership Profiles A Psychological Ownership Perspective
This paper introduces a contextual model of ownership that consists of social, action and object dimensions. We build on business ownership and family business literatures as well as that of the psychology of ownership to analyze small business owner-managers’ ownership profiles. In the empirical section we show that distinct ownership profiles can be identified and that those owner-managers who view their business as a family business have distinct profiles from those of non-family business owners. Our analysis shows that family business profiles include care-taking, stewardship and continuity as well as a perception of the company as a tool for achieving other valuable things in the world…