0000000000513086

AUTHOR

Dolores Botella Carrubi

Influence of human resource information systems and technology on firm performance: a qualitative comparative analysis

The application of information systems and technologies is a very important challenge for all areas of the company, causing changes in their work processes. Today, the literature has not reached a consensus on the impact that the digitisation of the human resources area has on the results of the company. Therefore, the Fuzzy Set Qualitative Comparative Analysis (fsQCA) has been used in a study with a sample of 42 technology companies from the Valencian Community to identify the conditions that affect the firm performance as an outcome. Two traditional contingent factors (company ownership and the CEO's educational background) are considered, as is the use of information systems and technolo…

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Client orientation in fashion e-commerce: a comparative study

[EN] E-business and especially e-commerce represents one of the most important ways of doing business in the current context. That is why, researchers are doing a great effort in studying how Business to Consumer platforms manage the relationship with their clients. Regarding the most important channels of connection between consumers and companies in online market, the websites and Apps, this study analyzes the way in which e-businesses present the information to their clients from a client-focused strategy point of view. The present study evaluates how two important e-commerce companies deal with this in such a competitive market as fashion and aims to state some success guidelines for fa…

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