0000000000540326
AUTHOR
Olena Kaikova
Bridging human and machine learning for the needs of collective intelligence development
There are no doubts that artificial and human intelligence enhance and complement each other. They are stronger together as a team of Collective (Collaborative) Intelligence. Both require training for personal development and high performance. However, the approaches to training (human vs. machine learning) are traditionally very different. If one needs efficient hybrid collective intelligence team, e.g. for managing processes within the Industry 4.0, then all the team members have to learn together. In this paper we point out the need for bridging the gap between the human and machine learning, so that some approaches used in machine learning will be useful for humans and vice-versa, some …
Emotional Business Intelligence : Enabling experience-centric business with the FeelingsExplorer
The domain of Emotional Business Intelligence (EBI) aims to support business-relevant emotional and emotionaware decisions in addition to rational decision making. EBI originates from three root domains: Emotional Business, Emotional Intelligence and Business Intelligence (BI). In this paper we emphasize emotional empowerment of the traditional BI function; outline its main characteristics as a business working model of an emotionally smart, continuously learning organization; and introduce a first candidate of the EBI Toolkit, the FeelingsExplorer (FE). FE is a mash-up browser based on 4i (“ForEye”) technology, capable of visualizing objects in an emotional semantic space and thereby suppo…
Emotional Business Intelligence
The domain of Emotional Business Intelligence (EBI) aims to support business-relevant emotional and emotion-aware decisions in addition to rational decision making. EBI originates from three root domains: Emotional Business, Emotional Intelligence and Business Intelligence (BI). In this paper we emphasize emotional empowerment of the traditional BI function; outline its main characteristics as a business working model of an emotionally smart, continuously learning organization; and introduce a first candidate of the EBI Toolkit, the FeelingsExplorer (FE). FE is a mash-up browser based on 4i (“ForEye”) technology, capable of visualizing objects in an emotional semantic space and thereby supp…
Hybrid Threats against Industry 4.0 : Adversarial Training of Resilience
Industry 4.0 and Smart Manufacturing are associated with the Cyber-Physical-Social Systems populated and controlled by the Collective Intelligence (human and artificial). They are an important component of Critical Infrastructure and they are essential for the functioning of a society and economy. Hybrid Threats nowadays target critical infrastructure and particularly vulnerabilities associated with both human and artificial intelligence. This article summarizes some latest studies of WARN: “Academic Response to Hybrid Threats” (the Erasmus+ project), which aim for the resilience (regarding hybrid threats) of various Industry 4.0 architectures and, especially, of the human and artificial de…
The Truth is Out There : Focusing on Smaller to Guess Bigger in Image Classification
In Artificial Intelligence (AI) in general and in Machine Learning (ML) in particular, which are important and integral components of modern Industry 4.0, we often deal with uncertainty, e.g., lack of complete information about the objects we are classifying, recognizing, diagnosing, etc. Traditionally, uncertainty is considered to be a problem especially in the responsible use of AI and ML tools in the smart manufacturing domain. However, in this study, we aim not to fight with but rather to benefit from the uncertainty to improve the classification performance in supervised ML. Our objective is a kind of uncertainty-driven technique to improve the performance of Convolutional Neural Netwo…
The ‘magic square’: A roadmap towards emotional business intelligence
Emotions are known to be an important driver in human behaviour and decision-making. In the business world, there is a growing belief that emotions are not an obstacle but rather an enabler for a successful business. Business intelligence (by providing analytical processing and convenient presentation of a business data) traditionally supports rational decision-making. However, opposite to former opinion that all decisions should be ‘cleansed’ of emotions, there are more and more indicators of the need for solutions supporting also emotional decision-making. The domain of emotional business intelligence, suggested in this paper, concerns emotional and emotion-aware decisions, intuition, inn…
Cloning and training collective intelligence with generative adversarial networks
Industry 4.0 and highly automated critical infrastructure can be seen as cyber‐physical‐social systems controlled by the Collective Intelligence. Such systems are essential for the functioning of the society and economy. On one hand, they have flexible infrastructure of heterogeneous systems and assets. On the other hand, they are social systems, which include collaborating humans and artificial decision makers. Such (human plus machine) resources must be pre‐trained to perform their mission with high efficiency. Both human and machine learning approaches must be bridged to enable such training. The importance of these systems requires the anticipation of the potential and previously unknow…