I servizi socio-educativi nell’era del digitale. Sfide e opportunità

The pandemic has played a catalyst role in the digitization processes of services and relationships between professionals and people, highlighting the existence of a "minimum technological vital" (Campedelli, Toc-cafondi and Vignani, 2021) which can draw the line between social inclusion and exclusion. The measures introduced to deal with the spread of the virus have imposed rapid transformations and, in just a few weeks, digital technologies have been integrated into all aspects of professional life, showing positive and negative effects (Lopez et al., 2020) . The introduction of numerous platforms, the use of which has exploded during the quarantine, has provided previously overlooked, if…