0000000000558461
AUTHOR
Bendik Bygstad
Understanding and managing process interaction in IS development projects
Published version of an article from the book: Nordic Contributions in IS Research. Also available on SpringerLink:http://dx.doi.org/10.1007/978-3-642-32270-9_2 Software-based information systems must be developed and implemented as a part of business change. This is a major challenge, since business change and the development of software-based information systems usually are performed in separate processes. Thus, there is a need to understand and manage the relationship between these two kinds of processes. In this paper we draw on a longitudinal case study. We suggest a framework to analyze the case as interaction between software development processes and organizational change processes.…
Exploring the Role of Informants in Interpretive Case Study Research in IS
Interpretive case study research constitutes an important and increasing part of the information systems (IS) knowledge base (Walsham, 1993; Myers, 1997; Pare and Elam, 1997; Walsham, 2006). Interpretive case studies can be distinguished from positivist case study research (Benbasat et al., 1987; Lee, 1989; Dube and Pare, 2003) by the focus on close interaction between researcher and participants throughout the case study process, viewing the case members as active participants in the construction of the case narrative (Boland, 1985; Guba and Lincoln, 1989; Kvale, 2002). However, while the interpretivist perspective ascribes an active role to the case study informants, in practice the exten…
Online Black-Markets: An Investigation of a Digital Infrastructure in the Dark
AbstractThis paper investigates the functioning of Online Black-Markets (OBMs), i.e. a digital infrastructure operating in the Dark Net that enables the exchange of illegal goods such as drugs, weapons and fake digital identities. OBMs exist notwithstanding adverse conditions such as police interventions, scams and market breakdowns. Relying on a longitudinal case study, we focus on the dynamics of interactions among actors and marketplace technologies and we identify three mechanisms explaining OBMs operations. In particular, we show that OBMs infrastructure is the result of commoditization, platformization and resilience processes. Our contribution relies on the identification of communit…
The Land of Confusion – Clearing up some common misunderstandings of interpretive research
Qualitative research approaches are now well established in information systems research, and are given equal weight as quantitative research in research methods courses in graduate programs. Similar, the heated paradigm debate seems to largely have cooled off, with interpretivist research now being accepted as an alternative to positivism and other paradigms. However, from the authors’ experience with teaching qualitative methods and reviewing qualitative research work, we see a growing tendency among both students and more experienced researchers to view qualitative and interpretive research as synonyms. We argue that this to some extent is due to a lack of precision in how the interpreti…
The Significance of Member Validation in Qualitative Analysis: Experiences from a Longitudinal Case Study
This article explores the concept of member validation and its potential role in the process of constructing case descriptions and interpretations in qualitative research. Although generally approved as a required step in qualitative inquiry, the format, conduct, and purpose of this vary significantly according to different research perspectives. The paper discusses methodological and validity aspects of member validation, and illustrates these issues with experiences from member validation in a longitudinal, interpretive case study in an airline company. A definition of analytical abstraction as including three steps, referred to in the methodology literature as the "ladder of abstraction"…