0000000000582365
AUTHOR
Paolo Spagnoletti
showing 6 related works from this author
Cloud Sourcing and Paradigm Shift in IT Governance: Evidence from the Financial Sector
2020
In the digital age, organizations are increasingly shifting their applications, services and infrastructures to the cloud to enhance business agility and reduce IT-related costs. However, in moving applications and data to cloud resources organizations face new risks of privacy violations. To manage this risk, organizations need to be fully aware of threats and vulnerabilities affecting their digital re-sources in cloud. Although some previous studies have focused on the emerging challenges of cloud adoption to governance and control, we know little regarding the paradigm shifts in IT governance processes and practices. To address this gap, we conducted an exploratory case study in two larg…
Online Black-Markets: An Investigation of a Digital Infrastructure in the Dark
2021
AbstractThis paper investigates the functioning of Online Black-Markets (OBMs), i.e. a digital infrastructure operating in the Dark Net that enables the exchange of illegal goods such as drugs, weapons and fake digital identities. OBMs exist notwithstanding adverse conditions such as police interventions, scams and market breakdowns. Relying on a longitudinal case study, we focus on the dynamics of interactions among actors and marketplace technologies and we identify three mechanisms explaining OBMs operations. In particular, we show that OBMs infrastructure is the result of commoditization, platformization and resilience processes. Our contribution relies on the identification of communit…
Design for social media engagement: Insights from elderly care assistance
2015
Abstract This paper explores an alternative view of design as an emergent process of engagement and learning, as opposed to the traditional view of systems design as a problem-solving tool. We focus on digitally enabled elderly support networks as an innovative approach to the design of elderly care assistance through social media. Our research project is conducted in the context of an Italian health-care institution and provides the empirical backdrop illustrating the ensemble artefact, the four design principles and the pragmatic outcomes of personalized elderly care interventions. These contributions add both practical and theoretical guidance and learning regarding social-media engageme…
Digital Resilience to Normal Accidents in High-Reliability Organizations
2021
Digital technologies play a dual role on organizational resilience. On one side, digital systems introduce new technological risks. On the other side, digital systems increase the performances in response to hazardous accidents. Normal Accident Theory (NAT) and High-Reliability Organization (HRO) provide useful ground to explain the dynamics of digital resilience. However, the two theories have been either used as alternatives or with one theory dominating the other. We posit that to fully understand digital resilience we need to integrate NAT and HRO concepts instead of using them in isolation. We conduct a bibliometric analysis to identify major themes and application domains characterizi…
IT Investment Decisions in Industry 4.0: Evidences from SMEs
2020
Organizational processes, production, business strategy, value creation and value delivery are undergoing significant change as a result of emerging new technologies in industry 4.0 context. This has drawn attention across many countries and not only organizations, but also stakeholders and policy makers as the fourth industrial revolution. While Industry 4.0 has been widely investigated in large enterprises, yet to date, little is known about how SMEs with limited financial resources make strategic decisions in particular about IT investment on diverse emerging technologies. To close this gap, this paper focused on the propensity of SMEs in IT investment in an industry 4.0 context. We anal…
Reframing health care through social media
2015
This teaching case presents the story of the Hospital Campus (HC) project and its effort to reframe health-care services for the elderly through the adoption of social media. In a world of global ageing, in which an increased number of elderly patients will be cared for by a shrinking number of workers, a primary challenge is how to use technology to provide better and more efficient services for the elderly. The HC campus project focuses on how to involve information technology-illiterate elderly patients and their social networks in the design and use of social media services to improve their quality of life. In describing the development of the project, we focus on the elderly patients’…