Soft Skills Development Needs and Methods in Micro-Companies of ICT Sector

Abstract This article calls for the inclusion of soft skills in the development of information and communication technology (ICT) sector's specialists in order to increase the competitiveness of ICT SME's. For a successful activity, ICT specialist needs two categories of skills: hard and soft skills. When talking about hard skills, we refer to direct technical knowledge. On the opposite, soft skills refer to communication, team work, creativity, problem solving and other personal skills. Experts agree that beside hard (technical) skills, soft (also called people-) skills are necessary. The research was based on an analysis of European level documents on skills needs, desk research in partne…