0000000000627603
AUTHOR
Weiqin Chen
Universal design of ICT for emergency management: A systematic literature review and research agenda
The primary objectives of this article are to give a systematic overview of the current state of the emerging research field of Universal Design of Information and Communication Technology (ICT) for Emergency Management, and to highlight high-impact research opportunities to ensure that the increasing introduction of ICT in Emergency Management can contribute to removing barriers instead of adding more barriers, in particular for the elderly and people with disabilities. A systematic review on various literature with respect to Universal Design, ICT and Emergency Management between 2008 to 2018 was employed in this study, and reviewed systematically using a predefined framework. The ultimat…
Universal Design of ICT for Emergency Management
The primary objectives of this article are to give a systematic overview of the current state of the emerging research field of Universal Design of Information and Communication Technology (ICT) for Emergency Management, and to highlight high-impact research opportunities to ensure that the increasing introduction of ICT in Emergency Management can contribute to removing barriers instead of adding more barriers, in particular for the elderly and people with disabilities. A systematic review on various literature with respect to Universal Design, ICT and Emergency Management between 2008 to 2018 was employed in this study, and reviewed systematically using a predefined framework. The ultimat…
Universal Design of ICT for Emergency Management from Stakeholders’ Perspective
While Universal Design principles have been adopted in many areas to ensure that products and services are usable for the broadest possible diversity of users, there is still an open area when it comes to the emergency management domain. This article aims at providing a systematic overview of the current state of the emerging research field of Universal Design of Information and Communication Technology (ICT) for Emergency Management, and to highlight high-impact research opportunities to ensure that the increasing introduction of ICT in Emergency Management can contribute to removing barriers instead of adding more barriers, in particular for the elderly and people with disabilities. A sys…
Universal Design of Information Sharing Tools for Disaster Risk Reduction
International audience; Disaster information sharing tools are an important aspect of disaster resilience, and it is of utmost importance that these tools are accessible and usable for as many potential users as possible. In this paper, we evaluate the accessibility of a selection of tools for crowdsourcing disaster situation information. As our evaluation shows that the selected tools are not fully accessible, we provide recommendations for mitigation, as well as highlight the importance of further research in this area.
Slaying the SA-Demons – Humans vs. Technology – A Content analysis
This paper examines Situation Awareness (SA) and the application of Endsley’s SA-Demons in different contexts and research areas. We perform content analysis to examine how they are used, and to what degree they are perceived as stemming from human-error or weaknesses in technology and if any suggestions for mitigation are primarily focused on the human or the technology side. Based on our findings, we propose Universal Design as a tool that can counter the effects of the SA-Demons by improving the usability and accessibility of SA-supporting technology and thereby removing barriers to SA, rather than challenging the users to overcome not only barriers that are a result of the complexity of…
Perceivability of Map Information for Disaster Situations for People with Low Vision
Digital maps have become increasingly popular in disaster situation to provide overview of information. However, these maps have also created barriers for many people, particularly people with visual impairments. Existing research on accessible maps such as tactile and acoustic maps focuses on providing solutions for blind persons to be able to perceive the information digital maps present. For people with low vision, who often rely on magnifier, good contrast and good navigation support, current digital map solutions present many challenges. In this paper we have studied two types of digital maps and their related surrounding text in the home page of disaster applications. The study focuse…
Understanding Situational Disabilities and Situational Awareness in Disasters
In this paper, a scenario-based approach augmented with personas typically used in universal design and interactive design domains is used to illustrate the occurrence of situational disabilities in emergency situations, and to show how environmental factors can trigger these situational disabilities. With the help of personas representing selected archetypical characteristics and roles, the scenarios are further examined to show how these situational disabilities can affect the situational awareness of different stakeholders, not only in the command and control centers, but also first responders in the field as well as affected members of the public. This approach provides a better underst…