Digitalisation of Services in an Accelerator Company

The COVID-19 pandemic has led to an increase in digitalisation which has impacted the operational structure of businesses. It has also led to an increase in innovation, and the digitalisation of start-up assistance organisations, such as business accelerators. Previous literature lacks information regarding the digitalisation of business accelerators. This master’s thesis aims to examine which processes and services of an accelerator company can be digitalised and the advantages of digitalisation from an accelerator company’s viewpoint. The research uses an exploratory case study to gather qualitative data through a set of interviews with the case company, Moment, and four of the start-up c…