Familiarity with digital twin totality: Exploring the relation and perception of affordances through a Heideggerian perspective

The concept of affordances has become central in information systems literature. However, existing perspectives fall short in providing details on the relational aspect of affordances, which can influence actors' perception of them. To increase granularity and specificity in this regard, researchers have suggested that it be supplemented with other concepts or theories. In this article, we argue that the Heideggerian concepts of ‘familiarity’ and ‘referential totality’ are well suited for increasing our understanding of the relational aspects of affordances in information systems research. To explore this idea, we conducted a case study of a project concerning the development of a digital t…